How to fix Counter Strike: Global Offensive problems?

January 3, 2019 |

greater than 10 minutes

When it comes to first-person PC shooters, Counter Strike: Global Offensive is among the top items on the list. This game is almost as popular as PUBG and Fornite and has fans all over the world. Unfortunately, we have received reports that users have been facing lots of issues while playing the game. They have complained about FPS drops, high ping, lags, crashes, game not loading, and game freezing. All of these problems can cause you to have a very bad experience playing the game which was meant to entertain you. That is why we have created this guide to help you with those problems.

Today, we are going to show you how to fix Counter Strike: Global Offensive problems. Make sure you go through all the solutions until you find the one that solves the problems you are facing.

Table of Contents

  1. Make sure that your PC meets the minimum requirements to run the game
  2. Ensure that Compatibility mode is turned off
  3. Delete csgo.exe and add the cl_disablehtmlmotd 1 launch option
  4. Use the autoconfig launch option
  5. Change the location of the cfg folder
  6. Rename fastprox.dll to fastprox.dllold
  7. Make sure your operating system is up to date and update the game
  8. Turn off Game DVR
  9. Make sure that your drivers are up to date
  10. Disable or change your antivirus
  11. Use a wired internet connection
  12. Disable unnecessary background processes
  13. Make sure that Windows is running on the proper power plan
  14. Disable the Hardware acceleration and stop Google Chrome from running background apps
  15. Change sound settings

Solution 1. Make sure that your PC meets the minimum requirements to run the game

When considering to purchase a game, the first thing to do is check the requirements for it. Most people tend to ignore this point and later start having issues running games. If your computer does not meet the minimum requirements to run a specific game, it may fail to launch or crash on startup. If your computer meets the minimum but not the recommended requirements, the game may have lag issues, and you might have to tweak your system to run the game normally.

Here are the minimum requirements to run Counter Strike: Global Offensive:

  • OS: Windows® 7/Vista/XP
  • Memory: 2 GB RAM
  • Processor: Intel® Core™ 2 Duo E6600 or AMD Phenom™ X3 8750 processor or better
  • DirectX: Version 9.0c
  • Graphics: Video card must be 256 MB or more and should be a DirectX 9-compatible with support for Pixel Shader 3.0
  • Storage: 15 GB available space

Solution 2. Ensure that Compatibility mode is turned off

We have received many reports from users that the Compatibility mode can cause issues with Counter Strike: Global Offensive. That is why we advise you to turn it off. Here is how to disable the Compatibility Mode:

  • Navigate to the Counter Strike: Global Offensive installation folder and find csgo.exe. It should be here by default: Steam > Appscommon > Counter-Strike Global Offensive.
  • Right-click on the csgo.exe file and select Properties from the drop-down menu.
  • Go to the Compatibility tab and uncheck the Run as Administrator and Compatibility mode boxes.
  • Click Apply and OK to save the changes.

Solution 3. Delete csgo.exe and add the cl_disablehtmlmotd 1 launch option

  • Navigate to the Counter Strike: Global Offensive directory, find csgo.exe and delete it.
  • Now open your Steam Library.
  • Look for Counter Strike: Global Offensive and right-click it, then select Properties.
  • Navigate to the Properties tab in the next window.
  • In the Local tab, click Verify integrity of Game Cache.
  • Once the process is completed, navigate again to the CS:GO installation folder and find csgo.exe.
  • Again, make sure that the compatibility and administrator boxes are unchecked. Go back to the Steam library, right-click CS:GO and choose Properties.
  • Click on Set launch options.
  • Enter -cl_disablehtmlmotd 1 in the new window.
  • Save the changes you have made and open the game.

Solution 4. Use the autoconfig launch option

This solution will help you fix issues with the Black screen when launching Counter Strike: Global Offensive:

  • Open your Steam library and right-click on Counter Strike: Global Offensive and select Properties from the drop-down menu.
  • Click the Launch option and input -autoconfig.
  • Now, save the changes you made.

Solution 5. Change the location of the cfg folder

You can try this fix if Counter Strike: Global Offensive is crashing and you are getting a message which says csgo.exe has stopped working.

  • Navigate to the Steam > Steamapps > common > Counter-Strike Global Offensive > csgo > cfg folder.
  • Now, look for the valve.rc file in the cfg folder and delete it.
  • Once this is done, start your game and check if you encounter the error.

Note that this process will change the settings of your game to default. So, when you launch your game again, make sure to configure its settings.

Solution 6. Rename fastprox.dll to fastprox.dllold

To apply this solution, you need to first show the extensions of your files. To do this, use the following steps:

  • Click on the File Explorer icon on the taskbar to open File Explorer.
  • Navigate to the View tab and click Options.
  • Once in the Folder Options window, navigate to View and uncheck Hide extensions for known file types.
  • Now, you should be able to see all the extensions of your
  • Navigate to C: Windows > syswow64 > wbem, then look for fastprox.dll and change its name to fastprox.dllold.

You might be unable to access the wbem folder or rename the fastprox.dll file. In this case, you will have to take ownership of the folder. Here is how to do it:

  • Right-click on the wbem folder which you cannot access and select Properties.
  • Navigate to the Security tab and click Edit.
  • Look for your username or group and select it.
  • Check Full Control from the list below.
  • Save the changes, and now you should have full access to the folder.

Solution 7. Make sure your operating system is up to date and update the game

Updating your operating system plays an important role in fixing lots of errors. This is because your system becomes more stable and runs smoothly. Failing to update the operating system regularly may cause you to encounter bugs in your games and other apps. Usually, updates contain new features for Windows, fixes to frequently encountered errors, and most recent drivers.

Here is how to check for updates for your operating system:

  • Click on the Start or Home button and select the gear icon to open the Settings app.
  • Select Update and Security from the list of options available.
  • In the next window, click the Check for updates button, and Windows will search for updates for your system and install them.

Even though Counter Strike: Global Offensive is about 6 years old, the developers still roll out updates to keep the game more stable and to fix major bugs. Make sure you install all the latest updates to keep the game running smoothly.

Solution 8. Turn off Game DVR

Manu users began experiencing a significant drop in FPS and lags in Counter Strike: Global Offensive after the Windows 10 Anniversary Update. One of the major causes of this is the Game DVR. To fix this problem, you will need to disable the Game DVR, and here is how to do it:

  • Launch the Xbox app and sign into your Microsoft account.
  • Now, navigate to Settings, then go to the Game DVR tab and toggle the button off.
  • Launch your game again and check if the issue has been fixed.

Solution 9. Make sure that your drivers are up to date

Updating your drivers is a very important step when trying to fix issues with your games. This is because if your drivers are outdated or missing, your games will experience lags and crashes. The drivers play an important role in facilitating the movement of signals from the device to the operating system. We are going to show you the best ways to update your missing and outdated drivers:

Method 1. Download and install Auslogics Driver Updater

This is a tool which is best suited for average computer users. This is because you do not need to know much information about the devices you would like to update driver software for or how the process occurs. All you need is one click to update all your drivers. This tool will check your computer for missing or outdated drivers and download and install the latest manufacturer-recommended version. This method is very fast and reliable.

Method 2. Download the drivers from the manufacturer’s site

It is only natural that one of the best places to get your drivers is the manufacturer’s site. Usually, the drivers can be found in the support section of the site. The issue with this method is that you need to know more information about the device whose driver you are installing and this info is normally not just lying around. Also, it can be time-consuming because you have to download and install the drivers individually. In recent days, this process has been made easier by hardware manufacturers. Some of them have created clients which direct the users which drivers to download and where to get them.

Method 3. Update drivers, using Device Manager

The Device Manager controls all the devices which are connected to your computer. You can see the status of any connected device and update its drivers from here. Here is how to update your drivers using the Device Manager:

  • Right-click on the Start or Home button and select Device Manager.
  • In the Device Manager panel, you will see the list of devices connected to your computer. Right-click on the one whose driver you want to update and select Update driver.
  • Now, choose the option which prompts you to download the driver from the internet.
  • Windows will now download the best driver for your device and install it.

Solution 10. Disable or change your antivirus

Your anti-virus has a tendency to prevent some of your game files from running properly. This is because sometimes it may see some of your game files as potential threats to your computer. To fix this problem, you need to disable or change your anti-virus. We recommend that you switch to Auslogics Anti-Malware. This tool will not interfere with your game files. It will also protect you while you are surfing the internet. Also, you can schedule regular scans of your computer to make sure no virus is present in your system.

Solution 11. Use a wired internet connection

This solution will help you with high ping and FPS issues. Using a wired internet connection is a standard for playing games online. This is because it is stable and does not disconnect easily, which is in contrast to the Wi-Fi connection, which easily gets disconnected and is prone to high ping and low FPS. That is why we recommend that you always use a wired connection when playing games online.

Solution 12. Disable unnecessary background processes

Background processes can be a major reason why you are experiencing lags in your games. This is because these processes drain your computer’s resources. To fix this problem, you need to disable any unnecessary background processes which are running. Here is how to do it:

  • Press the Ctrl + Shift + Esc shortcut on your keyboard to open the Task manager.
  • Navigate to the Processes tab and disable any processes or apps which you are not using.
  • Alternatively, you can download and install Auslogics BoostSpeed. This tool will delete junk files and disable all unnecessary processes which are draining your resources.

Solution 13. Make sure that Windows is running on the proper power plan

Here, you need to ensure that Windows is running on the proper power plan. This is to make sure that you are getting the best power delivery and the best performance from all your games. Here is how to set your power plan:

  • Click on the Start or Home button and type Power in the search box. Now, select Edit power plan from the list of options.
  • In the next window, go to the address bar and select Power options. This will open the Windows power plan selection tool.
  • Click Show additional plans to expand it. Now, select the High-performance plan and then click on the Change plan setting beside it.
  • In the next window, click on Change advanced power settings to open the Power Options dialog box.
  • Navigate to Hard disk > Turn off hard disk after, then double-click on Settings.
  • Make sure you set the value to 0, then press Apply and OK to save the changes you have made.

Solution 14. Disable the Hardware acceleration and stop Google Chrome from running background apps

This is another quick and effective tip to help with FPS and lag issues in Counter Strike: Global Offensive or any other game. Chrome can keep running background tasks even after being closed, draining your computer’s resources. So, to stop this from happening, use the following steps:

  • Open Google Chrome and click the three dots at the right side of the window and select Settings.
  • Inside the Settings tab, scroll down and select the Advanced option.
  • In the Advanced tab, scroll down again, and you will see two options: Continue running background apps when Google Chrome is closed and Use hardware acceleration when available.
  • Make sure you disable these options.

Solution 15. Change sound settings

This solution is used when you are having sound issues with Counter Strike: Global Offensive:

  • Navigate to the bottom right side of your taskbar and right-click on the volume icon, then select Sounds.
  • Navigate to the Playback tab, then scroll down and find what you are using for your audio output. This is the icon with the green tick next to it.
  • Right-click on it and select Properties.
  • Now, go to the Enhancement tab and check the Disable all sound effect box, then press Apply.
  • Also, navigate to the Advanced tab and open the drop-down menu under Default Format. Here, choose the option for 16 bit, 44000 Hz (CD Quality). This is the default sound setting inside of Windows and what most games are optimized to play at.
  • Once this has been set, go ahead and click Apply and OK to save the changes you have made.

We hope that this article has shown you how to fix issues with Counter Strike: Global Offensive. Share it with others who encounter such issues.

We appreciate your ideas and comments, and we are ready to answer all your questions regarding this topic.

 

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