Fixing State Decay 2 known bugs on a Windows 10 PC

By ivan.diskin | November 5, 2019 |

greater than 16 minutes

Zombies are fictional horrors we never wish for in real life but find pleasure in destroying in fantasy video games. One of such games that provide a perfect zombie scourge that users can get busy with is State of Decay 2. The game’s developers, Undead Labs, revamped the survival game, introducing new gameplay features that weren’t seen in its predecessor.

That said, State of Decay 2 came with numerous bugs that left many annoyed. Users have vented their frustrations on different online fora, sharing the game’s unending issues. While the developers listened on many occasions and rolled out hotfixes to patch some universal bugs, lots of problems are still plaguing the game.

Some glitches experienced by Windows 10 users include:

  1. Game crashing on startup or not launching at all
  2. Error 0xc000007b
  3. Black screen
  4. Error Code 6
  5. Error 0x803F8001

If you’re one of such gamers who would love to enjoy your game without these problems, this article will show you how to get rid of State of Decay 2 bugs

that the latest patch is yet to fix.

Does Your PC Meet the Game’s Requirements?

State of Decay 2, like every other PC game out there, has minimum requirements that your computer must meet before it can run the game. It’s important to note that it’s in your best interest to make sure your computer checks every box. If your system, for example, meets the CPU requirement without satisfying the GPU requirement, the game will be unplayable.

Find the requirements for State of Decay 2 below:

Minimum Requirements

Operating System:                   Windows 10 (64-bit)

System Memory (RAM):         8 GB

Processor:                                  AMD FX-6300 3.5 GHz; Intel Core i5-2500 2.7GHz

GPU:                                           AMD Radeon HD 7870; NVIDIA GeForce GTX 760

Video RAM:                               2 GB

API:                                             DirectX 11

Free Disk Space:                       16 GB

Recommended Requirements

Operating System:                   Windows 10 (64-bit)

System Memory (RAM):         16 GB

Processor:                                  AMD FX-8350 4.0 GHz; Intel Core i5-4570 3.2 GHz

GPU:                                           AMD Radeon R9 380; NVIDIA GeForce GTX 960

Video RAM:                               4 GB

API:                                             DirectX 11

Free Disk Space:                       16 GB

Follow the steps below if you don’t know how to check your current system specs:

  1. Open the Start menu and launch the Settings app.
  2. Click on System once the Settings home screen appears.
  3. You’ll find details of your processor, RAM, and system type under Device Specifications.

To check your GPU specifications, follow these steps:

  1. Go to the left pane of the System settings page and click on Display.
  2. Now, on the right pane, scroll down and click on Advanced Display Settings.
  3. Under Advanced Display Settings, click on “Display Adapter Properties” for your display adapter.
  4. The Properties dialog of your display adapter will come up, showing every detail you need to know about the card, including the Video memory.

Once you’ve confirmed your system specs, you can upgrade them appropriately if they don’t meet the requirements of the game. Boosting your specs to the recommended specifications will enhance your gameplay, and your chances of experiencing stuttering and FPS drops will reduce.

How to Get Rid of State of Decay 2 Bugs

If you’ve checked your system’s specifications and are sure that they meet or surpass the requirements of the game, then you should follow the fixes in this article to get rid of the problem you’re facing.

Before you go ahead, you should know that many of the State of Decay 2 bugs have nothing to do with your system, as they’re in-game problems. These bugs are normally patched by the game’s developers, via hot-fixes that are rolled out through updates. So, make sure you download the game’s latest patch before you move on.

Simply go to the Microsoft Store, make sure you’re logged in, go to your library, and then install the updates.

How to Fix State of Decay 2 Won’t Start on Windows 10 or Crashes on Startup

This is one of the most common bugs that’s been plaguing the game. Players have sent numerous complaints about not being able to launch the game because it crashes right after they launch it or a few minutes after the game opens. While the problem can be caused by in-game bugs that can be fixed by the latest patch, other factors such as outdated drivers, corrupt game files, antivirus programs interference, issues with the language pack of your system, and overlay programs, such as Game Bar can also prevent the game from starting up normally.

We are going to show you different fixes for the startup problem. Before you begin, however, make sure your computer satisfies the requirements for the game and ensure you’re using the latest version. If you have checked these boxes, proceed to apply the following solutions:

First Fix: Update Windows

Updating your Windows 10 OS can fix a lot of issues connected to the game, especially if the problem is with DirectX. If your DirectX is corrupted or outdated, updating Windows 10 will automatically install the latest version of the program. To perform the update:

  1. Open the Settings app and click on Update & Security.
  2. Click on the Check for Updates button on the next screen and allow Windows to download the available updates for your computer.
  3. Once the download is complete, prompt Windows Update to install the updates even if you’re in your working hours.
  4. Once the installation is complete (it might take a while, especially if it’s a feature update), launch the game and check for the error.

Second Fix: Make Sure Your GPU Driver is Up to Date

Faulty graphics card drivers are bad news for any Windows game. Updating your graphics card driver can fix a lot of problems if the current driver on your system is missing or corrupted. There are different ways to update your driver, and we’ll walk you through them.

Update Your Display Driver Automatically

The easiest way to fix your graphics card driver is by using a piece of software, such as Auslogics Driver Updater that automatically detects bad drivers and updates them. Once you download and install the tool and click on the Start Search button, the program will scan your computer for faulty, outdated, and missing drivers, and then download and install their most recent versions from the right source.

Updating Your Graphics Card Driver, Using Device Manager

This is the most popular method involved in updating device drivers on Windows. However, it comes with its downsides, as sometimes, Windows fails to find the updated driver software. But you can give it a shot. Here are the steps you should follow:

  1. Press the Windows logo key and the X key on your keyboard simultaneously, and then click on Device Manager in the menu that comes up.
  2. Once Device Manager opens, expand the Display Adapters entry by clicking on the arrow beside it.
  3. Right-click on your GPU and click on Update Driver.
  4. On the screen that follows, click on “Search automatically for updated driver software” under “How do you want to search for drivers?”
  5. Windows will now search for the latest version of your driver online and then download and install it.

Update the Driver Manually

Alternatively, you can update your graphics card driver by downloading the installation package from the website of the card’s manufacturer and running it. This method can be quite stressful because you have to make sure the driver that you’re installing matches the component on your system. In some cases, your device driver might be customized, and you’ll have to download the program from the website of your PC’s manufacturer.

This is why we recommend that you use Auslogics Driver Updater, as the program provides the updated driver software from a regularly updated database.

Third Fix: Reinstall Your Language Pack and Change Your Keyboard Language

Windows Language Packs go beyond dictating your computer’s language; certain games, especially State of Decay 2, which is a Microsoft exclusive, who use the API require support from these packs. If you don’t use the English (US) pack, then this could be the problem. If you use the pack, however, it could be that your current language pack is corrupted or have encountered an issue.

Many users found that reinstalling their language packs got the game to run without crashing. To change your language settings, follow these steps:

  1. Open the Settings app by pressing the Windows logo and I keys together.
  2. On the Settings home page, click on the Time & Language label.
  3. Now, go to the left pane of the Time & Language page and click on language.
  4. On the right pane, select English (United States) in the Windows Display Language drop-down menu.
  5. If you don’t have English (United States) installed, click on the “Add a Windows display language in Microsoft Store” and install the pack. If that doesn’t work, try out other versions of English, especially one that tallies with your region, if you live in the UK for example.
  6. Reboot your PC and run the game to check if the problem has been resolved.

Fourth Fix: Make Sure Your Antivirus Program Isn’t Blocking the Game

Your game might be crashing because some of its files are quarantined. Many antivirus programs are guilty of this mishap. These system protection suites often flag some of the game files as threats because they’re involved in processes that eat up system resources, which games are known to do. You can resolve the problem, in this case, by adding State of Decay 2 as an exception or disabling the antivirus program and launching the game.

Adding the game as an exception in your antivirus program should be easy. However, if you don’t know how to, refer to the program’s manual or check online for a guide. If adding the game as an exception doesn’t work, then consider disabling your system protection suite temporarily and then run the game.

It’s hard to consider that Windows Defender, which is a Microsoft-Developed antivirus program, would be responsible for blocking a Microsoft Store game, such as State of Decay 2. That said, it wouldn’t hurt to tread this troubleshooting path and add the game as an exception in the native system protection tool. Follow these steps:

  1. Go to the rightmost part of your taskbar and click on the “Show hidden icons” arrow.
  2. Click on the white shield icon in the icon tray that slides up.
  3. Click on Virus & Threat Protection once Windows Security opens. Note that Windows Security is the rebranded name for the security suite that was once known as Windows Defender Security Center and Windows Defender in Windows 10 versions before the May 2019 update.
  4. On the Virus & Threat Protection screen, click on Manage Settings under “Virus & Threat protection settings.”
  5. Scroll down to the Exclusions segment of the “Virus & Threat protection settings” page and click on “Add or remove exclusions.”
  6. Click the “Add exclusion” option and select Folder from the drop-down menu.
  7. Browse to the game’s folder and select it.
  8. Reboot your system and check if you can now play the game.

Fifth Fix: Run the Troubleshooter

The game might be unable to launch due to some system bugs. It could also be that some of the game’s files are corrupt. You can fix these issues and get State of Decay 2 to launch normally by running the Troubleshooter for Windows Store Apps. Follow these steps:

  1. Open Settings.
  2. Click on Update & Security.
  3. Go to the left pane of the Update & Security settings page and click on Troubleshoot.
  4. Scroll down and click on Windows Store Apps under “Find and fix other problems.”
  5. Now, click on the Run the Troubleshooter button that appears under Windows Store Apps.
  6. Allow the tool to scan and fix issues related to apps from the Windows Store, including State of Decay 2.
  7. Reboot your system and relaunch the game once the process is complete to check whether the problem has been resolved.

Sixth Fix: Force Windows to Create a New Configuration File

State of Decay 2 might be crashing on startup due to the corruption of the game’s configuration file or settings within the file that are causing conflicts. You can fix the issue by forcing Windows to create a new config file and restore the game’s default settings. This is especially an effective solution if you had tampered with the game’s settings. Follow these steps:

  1. Open File Explorer by pressing the Windows + E hotkey or by clicking the folder icon in your taskbar.
  2. Once File Explorer opens, navigate to the following directory:

C:\Users\YourUsername\AppData\Local\Packages\Microsoft.Dayton_8wekyb3d8bbwe\LocalState\StateOfDecay2\Saved\Config

  1. Now, change the UWP file name to anything else, reboot your system, and then relaunch the game.

Seventh Fix: Use Your Computer’s Screen Resolution

The game’s screen resolution might be different from your system’s native screen resolution, leading to the crash issues that you’re facing. To resolve the problem, in this case, try changing the game’s resolution to match that of your system’s. Follow these steps to apply this fix:

  1. Use the Windows + I hotkey combination to open the Settings app.
  2. Click on System.
  3. Scroll to the “Scale and layout” segment of the Display tab and note the recommended resolution in the Display Resolution drop-down list.
  4. Now, open File Explorer and navigate to the path below:

C:\Users\YourUsername\AppData\Local\Packages\Microsoft.Dayton_8wekyb3d8bbwe\LocalState\StateOfDecay2\Saved

  1. Open theGameUserSettings.ini file with Notepad.
  2. Input your system’s resolution in theDesiredScreenHeight and

    DesiredScreenWidth lines.

  3. Save the file, and then close Notepad.
  4. Reboot your PC and launch the game.

Eighth Fix: Disable Game Bar

Game Bar is a Microsoft Windows feature that extends users’ in-game capabilities. The module makes it possible for users to record game footage, take screenshots, and broadcast their gameplay. As appealing as the feature is, it might be clashing with your game, and you’ll have to consider turning it off. The following steps will show you how to disable Game Bar:

  1. Open the Settings app, using the Windows + I combo.
  2. Click on Gaming once you get to the home screen of Settings.
  3. Under Game Bar, turn off the switch for “Record game clips, screenshots, and broadcast using Game Bar.”
  4. Exit Settings and relaunch the game.

If the problem persists, then Game Bar is not the reason for the error. Go back to the Settings app and enable the feature if you still want to enjoy the offerings of the module.

Ninth Fix: Reset the Game

Many players were able to play the game again after resetting it. Follow these steps:

  1. Right-click the Start menu and click on Settings.
  2. Click on the Apps label once the home screen of Settings shows up.
  3. Locate State of Decay 2 under Apps & Features (you can use the search utility to summon the game).
  4. Click on the game and click on Advanced Options.
  5. Scroll down and click on the Reset button on the next screen.
  6. Once Windows resets the game, you should be able to launch it normally.

Tenth Fix: Move the Game to a Different Drive

If resetting the game does not work, try moving it to a different drive, especially one with a large amount of free space. Some users who had the game installed on a separate drive solved the issue by moving it to the local drive where Windows is installed. Follow these steps to move the game to a new drive:

  1. Open the Settings app and click on Apps.
  2. Locate State of Decay 2, click on it, and then click on Advanced Options.
  3. Now, click on the option to move the game and select the drive you wish to save it to.

Eleventh Fix: Reinstall the Game

If other fixes prove unsuccessful, you should consider reinstalling the game to reset all its components and replace corrupt files. Follow these steps:

  1. Tap the Windows logo key and click on the cog icon to open the Settings app.
  2. Click on Apps.
  3. Locate State of Decay 2 under Apps and Features, and then click on the Uninstall button under State of Decay.
  4. Follow the instructions on the wizard to complete the process.
  5. Now, go to the Microsoft Store, search for State of Decay 2, and click on the Install button.

How to Fix the Error 0xc000007b on State of Decay 2

The Error 0xc000007b is another bug that makes State of Decay 2 unplayable. This issue happens on many Windows games, and it is related to the Microsoft Visual Studio C++ redistributable package. To fix the problem, install the latest version of the redistributable package from Microsoft’s website.

How to Resolve the Game’s Black Screen Issue

The black screen issue is usually connected to your display settings. This problem isn’t a serious one, and you can apply a simple fix to get rid of the error. Once you open the game and the black screen shows up, take the game to the Windowed mode by pressing the Alt + Enter combo. Once you’re in the game’s UI in the Windowed mode, go to settings and change the resolution of the game to that of your PC.

Fixing the State of Decay 2 Error Code 6

Another common State of Decay 2 bug is error code 6. The error code is an indication that the game cannot connect to the Internet, and it mostly shows up when users try to access some of the game’s online features, such as multiplayer. Network problems, firewall interference, wrong Time and Date settings, and a faulty Teredo adapter are the usual culprit for the error.

Ensure that all your device drivers are up to date, especially your display adapter driver and ensure you update Windows 10. Also, set your date and time settings to automatic if you’re using a manual configuration.

Make Sure You Have a Working Internet Connection and Disable Proxy Servers

Error code 6 is usually a product of faulty internet connection. The problem normally occurs when your computer’s network is down. Check your browser to confirm whether your Internet connection is working. If it is down, troubleshoot it by power cycling your router, setting your computer to detect internet connection settings automatically. If nothing works, try flushing your DNS, then resetting and releasing your IP address. You should also consider contacting your network provider.

What’s more, if you’re using a proxy server or VPN to speed up your network or access sites that are restricted in your region, disable them and try launching the game. VPN and proxy servers can come in the way of most game’s connection, and State of Decay 2 isn’t exempted. Most users found that disabling their proxy servers and removing their VPN client solved the Error Code 6 issue.

Set the Game’s Priority to High in Task Manager

Sometimes, the code might come up because your system isn’t taking the game seriously, handling other apps’ requests over its own. To fix this issue, set State of Decay 2’s priority to high, using Task Manager.

Here’s how to apply this fix:

  1. Keep State of Decay 2 open.
  2. Right-click on your taskbar and click on Task Manager or press the Ctrl + Shift + Esc combo to open Task Manager.
  3. Once Task Manager opens, locate State of Decay 2, right-click it, and then click on Go to Details.
  4. Under the Details tab, right-click the game, place your mouse pointer over Set Priority, and then click on High.
  5. Now, relaunch the game and check for the error.

Allow the Game through Your Firewall

Firewall applications are known to prevent the game from accessing your computer’s network connection, causing the error code to show up. This overreaction could be caused by the game’s high bandwidth usage. To fix the issue, allow the game through your firewall. If you’re using a third-party firewall program, follow the manual or online guide of the application to find out how to allow the game.

Here’s a quick guide on how to allow an app in Windows Defender Firewall:

  1. Open Start and click on the cog icon to summon the Settings application.
  2. Click on the Update & Security label once the Settings home screen appears.
  3. Go to the Windows Security (Windows Defender on Windows 10 builds before the May 2019 update) tab on the next screen, and under Protection Areas, click on Firewall & Network Protection.
  4. Once the Firewall & Network Protection screen appears, click on the “Allow an app through firewall” option toward the bottom of the screen.
  5. Once the Allowed Apps window comes up, click the Change Settings button.
  6. Now, navigate to State of Decay 2 in the Allowed Apps and Features list, tick the box beside the game, and then tick the public and private boxes on the right side of the game to stop Windows Defender Firewall from blocking it.
  7. Now, click OK to save the changes you made and check if the error has been resolved.

If that doesn’t work, follow these steps:

  1. Go to the far right of your taskbar and click on the “Show hidden icons” arrow.
  2. Click on the white shield icon once the icon tray slides up.
  3. Once Windows Security opens, click on Firewall & Network Protection.
  4. Once the Firewall & Network Protection page opens, scroll down and click on Advanced Settings.
  5. When the Windows Defender Firewall with Advanced Security window opens, go to the middle page and click Windows Defender Firewall Properties. Click on Yes once the user Account Control asks for permission.
  6. The Properties dialog window will now open.
  7. Under the Domain Profile tab, select “Allow (default)” from the Outbound connections drop-down and make sure “Block (default)” is selected in the Inbound connection drop-down. Repeat this step for the Private Profile and Public Profile tabs.
  8. Once you’re done, click the OK button to exit the dialog and save your changes.

You can launch the game to check if the error has been resolved.

Alternatively, you can set the outbound and inbound connections using Command Prompt. Follow these steps:

  1. Right-click the Start button and select Run from the context menu that pops up.
  2. In the Run dialog box, type “CMD” (no quotes) and hit the Ctrl, Shift, and Enter keys together.
  3. Click on the Yes button once the user Account Control asks for permission.
  4. Type the following command line into the elevated Command Prompt window and hit the Enter key:

netsh advfirewall show currentprofile

  1. If you see Allowinbound anywhere in the results of the current firewall profile, then run this command and hit Enter:

netsh advfirewall set currentprofile firewallpolicy blockinbound,allowoutbound

  1. Exit Command Prompt and check if the error code 6 has disappeared.

Fix the Teredo adapter

Teredo is a Microsoft-developed transition technology that allows systems that run different Internet Protocol versions to communicate with each other. For example, the adapter enables IPV6 connectivity for hosts that are capable of using the network but are on the IPV4 connection. State of Decay 2 seems to depend on Teredo, and if the adapter is offline on your system, you might face connectivity issues, such as the error code 6.

The steps below will help you get Teredo working again:

  1. Right-click the Start button and select Run from the context menu that pops up.
  2. In the Run dialog box, type “CMD” (no quotes) and hit the Ctrl, Shift, and Enter keys together.
  3. Click on the Yes button once the user Account Control asks for permission.
  4. Type the following command line into the elevated Command Prompt window and hit the Enter key:

netsh interface teredo show state

  1. If you see “Disable” next to Type and Offline next to State in the parameters provided by Command Prompt, then enter the line below to fix Teredo:

netsh interface teredo set state enterpriseclient

  1. Close Command Prompt and launch the game once the command successfully executes.

Fixing the Error 0x803F8001

To fix this error, download and install any application that is available for free in the Microsoft Store and reboot your system. If the error persists, try reinstalling the game.

Conclusion

You should now be able to destroy zombies without experiencing issues. If the solutions in this article do not fix the error, then consider contacting the support team of the game’s developers. You can also let us know if you have any other problem, using the comments section below.

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