How to resolve Windows Update error 0x8024001e on Windows 10?

December 6, 2018 |

greater than 4 minutes

Windows 10 requires regular updates to operate smoothly. But when you start getting the error code 0x8024001e, some of your applications won’t install or update. Likewise, the error could stall the installation of some system updates.

Today, we dig deep into the causes of the error code 0x8024001e and how to troubleshoot the issue on Windows 10.

What is error code 0x8024001e on Windows 10?

It’s a Windows Update error that restricts users from downloading or updating applications from Windows Store, which is a dedicated store where users can easily find safe software, games or other apps.

Basically, it’s a huge collection of apps optimized for Windows 10. However, accessing these apps can sometimes be troublesome. If you’re getting the error message “Something happened and this app couldn’t be installed. Please try again. Error code: 0x8024001e,” one of the possible reasons could be:

  • Malware infections
  • Broken or incomplete updates
  • Missing or corrupt DLL files or registry keys
  • Excess data in the app cache

How to fix Windows Update error 0x8024001e on Windows 10

Just like with every other issue in Windows, there’s always a solution. To resolve the error code 0x8024001e on Windows 10, try one of the fixes below.

Fix 1: Is your internet connection working properly?

Before you try something complicated, troubleshooting minor issues with your internet connection could fix the problem. Incomplete updates could be caused by a slow or broken internet connection. You could start by checking if your network driver is up-to-date, or you could reset your IP address.

To renew your IP:

  1. Click Start, and type cmd. Alternatively, use Windows Key + X and launch the Command Prompt as Admin.
  2. Type the command “ipconfig/renew.”
  3. Hit Enter, and repeat the process again.
  4. Restart your PC for the changes to apply.

It’s important to check if the date and time settings are correct as per your region. If the problem isn’t resolved, try the next method.

Fix 2: Use Windows 10 Troubleshoot feature

The second step you should try is the Windows 10 troubleshooting function. Since this problem may be related to Windows Store, running the Windows Store Apps troubleshooter might provide the solution.

  1. Open Settings.
  2. Click on Update & Security.
  3. Click “Troubleshoot.”
  4. Under “Find and fix other problems,” scroll down to “Windows Store Apps,” and click it.
  5. Click “Run the troubleshooter,” and wait for Windows 10 to detect issues.
  6. Troubleshooting will automatically fix any issues found and will give you a detailed information of what was fixed.

Fix 3: Check if Windows Update is disabled

If for some reasons, the Windows Update feature has stopped working, it could cause the error code 0x8024001e.

To confirm that it’s not the issue:

  1. Press Windows Key + R.
  2. Type “Services.msc,” and then click OK.
  3. This launches the “Services” window.
  4. Go to “Windows Update,” and right-click it.
  5. Select Start to restart “Windows Update.”
  6. Restart your computer to check if the problem is solved.

Fix 4: Reset the Windows Store cache

If the Windows Store is used frequently, the cache might surpass its recommended size. This could cause issues when updating some apps downloaded from the Windows Store. Resetting the cache might be the solution for the error code 0x8024001e.

  1. Click Start, and type wsreset. (Alternatively, press the Windows Key + R to open the “Run” dialogue box. Type wsreset, and hit Enter or click OK.
  2. This simple command resets Windows Store’s cache.
  3. Restart your PC for the changes to take effect, and check if the issue still persists.

Fix 5: Repair the Registry

A missing or corrupt Registry key could cause issues with your operating system, hence the error code 0x8024001e. You can easily resolve this problem, using the built-in “Automatic Repair” feature on Windows 10.

  1. Press the Windows Key or click Start.
  2. Type advanced startup options, and press Enter.
  3. This takes you to the “Settings” app.
  4. Select “Recovery.”
  5. Under “Advanced startup,” click “Restart now.”
  6. Your computer will restart in the advanced startup mode.
  7. Select Troubleshoot > Advanced options.
  8. On the next window, click “Automatic Repair.”
  9. If prompted, select the administrative account.

The automatic repair function will look for and fix any issues, including corrupt registry entries, that are preventing Windows from running smoothly. If the error code 0x8024001e is still there, try the next fix.

Fix 6: Rename the Software Distribution Folder

If the Windows Update service is running and you still get the error code 0x8024001e, renaming the Software Distribution Folder can solve the issue.

  1. Press the Windows Key + R.
  2. On the “Run” dialogue box, type “Services.msc.”
  3. Find “Windows Update”, and right-click it.
  4. Select “Stop.”
  5. Go to your Local Drive, which in most cases is C, and open the Windows folder.
  6. Find the “SoftwareDistribution” folder and right-click it.
  7. Click “Rename,” and change the folder name to “SoftwareDistributionOld.”
  8. Repeat Steps 1 to 3 above.
  9. Select “Start.”
  10. Restart your machine to check if the error code 0x8024001e still exists.

Fix 7: Scan for and remove malware

Malware problems are also a possible cause for the Windows Update error code 0x8024001e. One method to scan for malware is via Windows Defender.

  1. Open Settings, or use the shortcut keys Windows Key + I.
  2. Select Update & Security > Windows Security > Open Windows Defender Security Center.
  3. Open “Virus & threat protection.”
  4. Click “Run a new advanced scan.”
  5. Select “Full scan,” and click “Scan now.” This scan could take up to one hour.

The second method is to use the Auslogics Anti-Malware tool. This is an advanced tool that comprehensively checks all the files, folders, and installed as well as inbuilt programs in your computer.

Some malicious items can hide in your system, making it difficult to remove them. But this tool analyzes and scans every bit of your device, including the registry and your browser,

to detect items that your antivirus could miss. It helps remove malicious software that has infected your PC.

Simply install Auslogics Anti-Malware, and let it do the hard work for you.

Fix 8: System Restore

This should be the last resort if every solution fails to fix the problem.

  1. Click Start, and type system restore.
  2. Press Enter to open the “System Properties” window
  3. Under the “System Protection” tab, click “System Restore” and follow the prompts.
  4. This solution restores your system to a previous date and removes some of the installed apps that might be causing the problem.

We hope you have found a fix to the Windows 10 Update error code 0x8024001e. Leave us a comment below about the fix that worked for you.

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