Windows 10 Build 14385 has been around for quite some time now. It was released as far back as 2016. Unfortunately, its absorption might not be as widespread as expected given the problems some users encountered while trying to download and install Windows updates.
Individual error codes define most issues affecting the download or installation of Windows updates. The Error 0x8020000f is the one that often comes up when users are unable to get Windows 10 Build 14385 to run on their PC.
You are probably wondering what you must do if the Error 0x8020000f doesn’t allow you to install a Windows 10 build. In this guide, you will find out what you need to know to get rid of the error and similar problems that you might encounter in your journey towards installing Windows 10 build 14385.
How to resolve the Windows error code 0x8020000f?
We ask that you commence your troubleshooting operations with the first fix on the list. If it fails to deliver the result you want, then you will do well to move on the next one. Continue to work your way through the solutions in this manner until you arrive at the perfect fix.
- Switch to the Slow Ring as a temporary measure:
Switching to another ring option might resolve the problem. These instructions will guide you to carry out the operation we just described:
- First, you must open the Settings app. Here is the quickest way: Press (and hold) the Windows button on your keyboard, then give the letter I key a tap. In the Settings program window, you will see some sections or menu from which you must click on Update and Security.
- Go through the options displayed on the left pane, then locate Advanced Options and click on it. Alter the update option from Fast Ring to Slow Ring. Now, you are free to exit the Settings program window. You can restart your system if you feel like it.
You are about to carry out the second part of the required task. Continue with the instructions below:
- You must launch the Settings app once more and navigate through the required menus or sections to get to the Windows Update center as you did earlier. Enter the Advanced options menu, and there, you must return Fast Ring as the update option.
- You have to close the Windows Update center or program window again, relaunch it, then try downloading and installing the update you struggled with earlier. The error should no longer come up.
- Check your antivirus:
If the Error 0x8020000f comes up whenever you try to download and install Windows updates, then your antivirus might have something to do with the problem you are facing. It all makes sense when you consider the capabilities your antivirus possesses and the nature of its job.
There is a good chance your antivirus is interfering with Windows Update components or services, which results in them being unable to operate as they are supposed to. Perhaps, for one reason or the other, your antivirus erroneously perceived them as threats and moved to put them down. You, of course, know that Windows Update components are entirely harmless.
To fix the problem, you have to get your antivirus to stop blocking Windows Update operations. Most users will find this task incredibly difficult because most antiviruses do not provide the full details of their activities in the Windows operating system environment.
A more practical approach would require you to disable your antivirus or reduce its powers or capabilities. You might even end up having to get rid of it if push comes to shove. We know too well that if your antivirus stops functioning, it will no longer be able to interfere with the operations it has no business disturbing.
Follow these instructions:
- First, you have to launch your antivirus or its control center. Navigate through the required options or menus to reach its main settings or configuration menu. There, you have to make alterations to stop it from working.
If you see a Disable button, please make use of it. The same thing applies to any option you can employ to reduce the capabilities or powers your antivirus possesses. Turn off the functionalities or features your antivirus depends on to carry out its operations. The Real-time protection feature (or its equivalent on your security app) is an example of what we are referring to.
- At this point, we have to assume you are done making the necessary alterations. Exit your antivirus program window and restart your PC. After the reboot, you must try to download and install the specific Windows update you struggled with before.
If things go smoothly this time, then you have just justified or proven your suspicions about your antivirus. On the other hand, if the Error 0x8020000f reappears, and you are still unable to download or install the update, then you must continue with the instructions below:
- Now, you are left with no choice but to uninstall your antivirus because this is the only way you can ensure it is not actively working to block or influence Windows Update operations.
Launch the Settings app, click on Apps, go through the listed programs currently installed on your computer. Locate your antivirus, click on it to highlight it, continue by clicking on the Uninstall button (that should be visible by now).
Once you see the dialog box requesting confirmation for the operation, you must click on the Uninstall button there too, and Windows will remove your antivirus.
You can also get rid of your antivirus through the Programs and Features menu in the Control Panel app. This alternative method is likely to be the better approach when it comes to uninstallation of an application.
- Regardless of how you go about removing your antivirus, a restart of Windows is necessary to round up the operation, letting the resulting changes become effective. The next time your PC comes on and your system settles down, you must check if the same problem affecting Windows Update persists.
If you manage to resolve Error 0x8020000f by getting rid of your antivirus, you will do well to take note of the new security problem that is now active on your computer to avoid further problems.
Surely, your system is now vulnerable since you got rid of your antivirus. Perhaps, you might consider bringing it back after you complete the work involving Windows Update, but who knows what other problems might manifest due to its return.
You will do well to try out a new security program that does more than enough to keep your computer protected. At the same time, choose one that does not cause unnecessary trouble for you by interfering with system operations (or the work of harmless applications). Given the requirements or conditions in view, Auslogics Anti-Malware would prove to be an excellent choice.
- Check your internet connection:
If you are still struggling to download Windows 10 build 14385, it is time you checked out your Internet connection. Error 0x8020000f might have appeared because your system was in a state where the downloading of Windows updates is not supported.
We know of a wide range of causes that might be in play. The Metered connection setting is one important thing you must check. After all, it prevents Windows from fetching updates from Microsoft servers to keep bandwidth usage (or data costs) low. Perhaps, this setting is in use on your PC. Follow these instructions to find out the truth and fix the issue (if it applies in your case):
- Launch the Settings app. You can go through the first step in the first fix again if you have forgotten how to do this. This time, you must click on Network and Internet.
- You will see some options displayed on the left pane. Go through them, then click on Ethernet or WIFI (depending on what mode of connection you employ to reach the web). On the right pane, the options for the selected connection type will appear.
- Scroll down and look for the Metered connection option. Toggle its switch to turn it off (if it is on). You can now move on to exit the Settings app. Try to download Windows updates and see how things go given the changes you have just made. If the problem persists, then we recommend you restart your computer, then give the Windows Update operation another go.
Besides the Metered connection setting, we know of other things that could influence or alter the state of your internet connection. Similarly, if you employ a firewall, for example, you will do well to disable it. If you connect to the internet through a proxy, you must stop using it for now.
Firewalls can tamper with the Windows Update framework and prevent communications or connections from being established. Proxies can interfere with certain Windows features. They can also cause your system to appear as a different device or a computer coming from an unknown geographical location.
The inconsistencies between important system variables might have given rise to Error 0x8020000f. A good number of users stopped seeing the error after they had gotten rid of their proxy. These steps will guide you to do just that:
- Open the Settings app once more as you have done numerous times already. From the options or sections displayed, you must click on Network and Internet to enter the menu.
- This time, from the options you see on the left pane, you must select Proxy. On the right pane, Windows will display the parameters or choices that define the proxy.
- You will do well to disable every parameter or setting available. Use the switches to toggle all of them off. If you are sure everything is in order, you can move on to the next step.
- Now, it is time you rebooted your system. After the restart, Windows will settle down, and then you can try downloading the Windows updates you struggled to fetch earlier.
- Run the Disk Cleanup tool:
Perhaps, some of your temporary system files got corrupted, and Windows became unable to read the data stored within them. These unfortunate events have lead to the appearance of Error 0x8020000f during the download or installation of Windows updates.
Well, it is time you knew that temporary files are irreparable once they have suffered corruption. You can only get rid of them, then Windows will move to create new temporary files since the old ones are gone, and the required space is now available.
You can get delete temporary files yourself, or you can let a program remove them on your behalf. Well, the Disk Cleanup tool will help you get the job done for the most part, and if other unnecessary or redundant items remain, you can remove them yourself through manual operations.
Follow these instructions:
- Press (and hold) the Windows button on your keyboard then continue by giving the letter S key a tap. Type in the following keyword into the text box you see (start typing even if no text field is present): Disk
From the results that appear, you must select Disk Cleanup (Desktop app).
- The small Disk Cleanup: Drive selection window should be up by now. You have to select your system drive (which is C: by default in the vast majority of Windows PCs). Click on the OK button once you have made the right selection to continue.
- Windows will now begin to scan the drive you selected to identify and arrange the necessary files. After your system is done with the scanning operations, you will see the data grouped into different classes.
You can mark a particular class for removal by ticking its checkbox. If you do not want Windows to remove a specific file class, then you must deselect it here.
- Click on the OK button once you are done selecting what kind of files you want Windows to delete. After your system completes the file removal operation, you must open the Windows Update program center or menu and try to download Windows updates. Things might turn out differently this time.
- Get help from the Windows Update troubleshooter:
If you got to this point, then we can safely assume that you have tried out a reasonable number of fixes, but none of them managed to fix the problem affecting Windows Update. This time, we are going to guide you to run a troubleshooter that might even do more than what you have done already to resolve the issue defined by Error 0x8020000f.
Troubleshooters are tools or utilities users run to help them in the identification, diagnosis or resolution of a problem. Windows 10, like older versions of the operating system, is equipped with troubleshooters for a wide range of issues. Nevertheless, you are going to use a special troubleshooting tool that Microsoft designed explicitly for users to run to resolve Windows Update problems.
Follow these instructions:
- First, you must download the necessary troubleshooter. Launch your web browser. Type in the following keywords into the text field on its program window: Windows Update Troubleshooter
Click on the first link on the Google Search result page. You should end up on the Windows Update Troubleshooter webpage (on Microsoft Support website).
- You should see the Download troubleshooter for Windows 10 link, which you have to click on to continue. The download should commence almost immediately. Your browser will save the file, and once the download is complete, you must double-click on it to open and run it.
- Click on the Advanced link on the troubleshooter screen. You should see the Apply repairs automatically option. Tick the checkbox for it. Now, you must click on the Run as administrator link.
- Click on the Next button and the troubleshooter will initiate the necessary operations and begin its work. The troubleshooter will do its best to identify or diagnose the existing problems that are preventing your computer from downloading and installing Windows updates. It will also resolve the issues it is capable of fixing.
- Once the tool completes the troubleshooting operations, you will do well to restart your PC, let Windows settle down, then check if you can now download and install Windows updates without Error 0x8020000f coming up.
Other things you can try to fix Error 0x8020000f
If you are yet to download and install Windows 10 Build 14385 or a specific Windows update due to Error 0x8020000f, then we hope a solution from this additional list of fixes will help you get rid of the problem.
- Disconnect all external devices or peripherals:
Some users reported that they got their PCs to download and install Windows updates only after they unplugged all the external devices connected to their computer. We are not exactly sure why things turned out this way, but we can assume the peripherals somehow interfered with the update process.
You too will do well to disconnect all devices to get a reprieve from the stubborn Windows Update problem. Only your computer’s main hardware components (your mouse or keyboard, for example) should be left connected.
- Run scans using the SFC and DISM tool:
We generally advise users to perform scans using the SFC (System File Checker) tool alongside the DISM (Deployment Image Servicing and Management) utility whenever they are dealing with problems that have something to do with system files.
A reasonable number of Windows Update problems (including the one defined by Error 0x8020000f) are sometimes a result of corrupted system files, and now we have just shown you the best tools for fixing the corruption. This way, you might finally eliminate the problem or your system will end up in a state where the issue cannot exist.
- Do some work involving Windows user profiles:
A simple signing-out and signing-in operation involving your current user profile might bring about enough changes to get rid of Error 0x8020000f. At least, this is what some users claimed to have to done to fix the problem. We can only hope it works for you the same way it did for them.
Otherwise, you have to create a new user account and try signing into Windows with it. This operation is the ideal fix if Error 0x8020000f is a result of your current user profile being corrupted. A new account provides a fresh platform where Windows Update operations can run smoothly without complications.
Surely, if you are reading this, you must have somehow found a way to resolve Error 0x8020000f, and your computer must have downloaded and installed Windows 10 build 14385 or the necessary Windows updates.