How to fix Windows 10 setup problems on Surface Pro 3?

September 25, 2018 |

greater than 6 minutes

The Microsoft Surface Pro 3 and later versions are considered to be among the best hybrid laptops on the market today. It is very comfortable to use and easy to carry around. Today, we are going to be talking about how to fix Surface Pro 3 setup issues. Like every other laptop, Microsoft Surface Pro 3 has its own problems, and we will be addressing some of them in this article.

Many users have reported that they encountered some issues while trying to install Windows 10 on the Surface Pro 3 device. Here are some of the complaints that we received:

  • After upgrading to Windows 10, Surface Pro 3 became unstable, and it reboots automatically after login. Also, screen flickering is common.
  • Surface Pro 3 screen freezes after an upgrade to Windows 10.

To fix these issues, we are going to show you a step-by-  on how to install Windows 10 on Surface Pro 3 without issues. Before you start the process, we recommend that you back up all your important files and folders. This is to prevent you from losing important information which is stored on your hard drive. Also, right-click on the Start or Home button and select Command Prompt (Admin). In the Command Prompt box, input the following command: rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN. When the process is finished, restart your PC.

Installing Windows 10 on your Surface Pro 3

We’ll go through certain steps to do a clean installation of Windows 10 version 1803 (April 2018 Update). A clean installation simply means erasing everything on your device and installing a fresh copy of Windows 10. This will not only help you to avoid upgrade problems

but will also enable you to start with a new installation which can improve system performance and fix existing issues. Bear in mind that a clean installation deletes everything on your computer. So, always create a full backup before proceeding.

We’ll be using the media creation tool to create bootable USB media to install the Windows 10 version 1803. You can get the media creation tool from the Microsoft website.

  • Once you’re on the website, simply click the Download tool now button to save the media creation tool on your computer.
  • Navigate to the download folder and double-click the file to run the installer.
  • Accept the licensing terms, select the installation media option and click Next. If the Edition, Architecture, and Language are different for what’s being chosen for you, you can clear this option and select the proper Architecture, Edition, and Language that correspond to your PC. Once you’ve done that, click Next.
  • Select the USB option and click Next.
  • Select the drive that you want to use to create the bootable media and make sure that the drive has at least 8 gigabytes of space. Also, make sure that you don’t have any data that you want to keep because, through this process, all the data on the USB will be erased.
  • Once you are done, click Next to proceed.

After the media is created, keep the USB flash drive connected and reboot your Surface Pro 3. Also, make sure that your device can boot from USB. Usually to boot from a USB drive, you need to change the BIOS setting, which is different on every device, so make sure to check your PC manufacturer’s support website for more details. However, typically you can access these settings by pressing one of the function key –the Delete or Escape key–during boot.

After restarting your computer with the bootable media, on the Windows setup screen, click Next and then click Install now. If Windows 10 has already been installed and properly activated, you don’t need to enter a product key on this step. Windows 10 will get activated automatically after the installation, so in this step, you can simply click the I don’t have a product key option. Select the edition of Windows 10 you want to install and click Next. Accept the terms by checking the option and

clicking Next. Because we’ll be doing a clean installation, click the Custom install Windows only (advanced) option. If you have multiple partitions, you can select each one and click the Delete button to create a single big partition to install Windows 10. You only need to delete the partitions on the main drive. If you have multiple hard drives, you don’t have to delete those partitions. Once you have deleted all the partitions on the main hard drive, click Next to install Windows 10 with the Spring Creators Update.

Now let’s finish up setting up Windows 10 with the Spring Creators Update

  • Select your region and click Yes; select your keyboard layout and click Yes. If you don’t need to add a second keyboard layout, press Esc on your keyboard.
  • Select the Set up for personal use option and click Next.
  • Enter your Microsoft account email address. If you don’t have one, click the Create an account button, or if you’re looking to use Windows 10 with a local account, click the offline account option.
  • Once you enter your Microsoft account information, click Next; enter your Microsoft account password and click Next.
  • Starting with the version 1803, Windows 10 is more persistent in using a pin, so click the Setup a pin button and create a new pin.
  • Once you have created your pin password to access Windows 10, click OK. You can also link your phone to your PC, but that is something you can do later, so click the Do it later button.
  • If you like to use Cortana, you can enable it; you can also let Cortana respond to the “Hey Cortana” voice recognition.

The new privacy settings page includes two additional options: The Inking and typing and Find my device. By default, all the options are enabled. If you disable each option, you get details of what will happen if you turn off the particular privacy setting. Usually, you will want to leave them all enabled if you are not concerned about privacy. Once you’re done configuring your privacy settings, click Accept. Once Windows 10 with the full Creators update is installed on your computer, navigate to Settings by pressing the Windows logo key + I on your keyboard, then click Update and Security to check for updates. Also, remember to install your applications and restore your files from the backup, and that’s all there is to it.

Optimizing your Surface Pro 3 for better battery life

Battery life is important for hybrid devices such as the Surface Pro 3. This is because you need to carry it around without the need for charging. Microsoft released a new firmware update which will improve the battery life and performance of your Surface Pro 3:

  • The Surface Pro Embedded Controller Firmware increases the battery life
  • The Surface Pro UEFI increases the PXE performance on IPv6

These updates always come in packs. So, installing them will also update other aspects of your system. This implies that the overall performance of your device will improve. Normally, the updates are automatic, but sometimes, they may be delayed due to several reasons. One of the most common reasons for the delayed updates is the geographical location.

Fortunately, you can initiate the download manually. Use the following steps to check for updates:

  • Right-click on the Start or Home button and select Settings from the pop-up menu. This will open the Settings app.
  • Click on Update and Security from the list of options.
  • Go to the Windows update tab and select Check for updates.
  • Windows will now look for the most recent updates for your Surface Pro 3 and install them.

Another method to download and install your updates is to go to Google and search for “Surface Pro 3 firmware update”. Open the first link, and you will be directed to Microsoft’s official website. You will be able to download all the current software, firmware, and drivers for Surface Pro 3.

Pro tip: if you are experiencing lags and/or your computer’s performance is poor for no apparent reason, there is a high chance that junk files have accumulated in your system. Another reason for poor performance is unwanted background apps which are draining your computer’s resources. To fix these issues we suggest that your download and install Auslogics BoostSpeed. This tool will delete all the junk files which have accumulated in your system and are occupying space on your hard drive. Also, it will disable the background apps which are using your system’s resources.

We hope that this article has solved your issues with Surface Pro 3. Share it with others who are experiencing similar errors.

We appreciate your ideas and comments, and we are ready to answer all your questions regarding the above topic.

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