How to resolve FIFA 19 DirectX error easily?

January 10, 2020 |

greater than 4 minutes

FIFA 19, the most popular football simulation video game globally, is the 26th installment in the FIFA series developed by EA Vancouver. Released in September 2018, it remains the most lucrative project yet of EA. However, not all players are enjoying the game the way they are supposed to. Many FIFA fanatics have reported that FIFA crashes on startup and even while playing the game. What’s more frustrating is that FIFA 19 errors occur sporadically and constantly, making it extremely difficult to play the game. Some of the most common errors that Windows 10 users encounter are DXGI_ERROR_DEVICE_HUNG and DXGI_ERROR_DEVICE_REMOVED.

Luckily, the errors are not permanent and can be eliminated. In this post, you’ll learn how to fix FIFA 19 DirectX errors on Windows 10 so that you can get back to enjoying your FIFA game.

How to Fix FIFA 19 Crashing at the Loading Screen with a DirectX Error

Solution 1: Check the Minimum System Requirements for FIFA

Before you install any game on your PC, it’s important to check the minimum system requirements for the game. If your PC has lower specs than those required by the game, then it won’t load or function correctly. If FIFA keeps crashing with a DirectX error, it could be that your machine doesn’t meet the game’s minimum requirements. To check the specifications for your PC, follow these steps:

  1. Press Win + R on your keyboard and type dxdiag in the “Run” box.
  2. Press “Enter” or click “OK”.
  3. Once the “DirectX Diagnostic Tool” window opens, the “System” tab should be selected by default. Here, you can check your PC’s memory capacity, DirectX version, processor, and the operating system.
  4. Next, go to the “Display” tab and check the type of graphics card that your PC uses and the model and version of the corresponding drivers.

Armed with that information, you can exit the “DirectX Diagnostics Tool” window and compare your PC’s specs with those required by the game.

Here are the minimum and recommended system requirements for FIFA 19:

Minimum Requirements:

  • OS: Windows 7, Windows 8, Windows 10
  • CPU: Core i3-2100 @ 3.1GHz or AMD Phenom II X4 965 @ 3.4GHz
  • Memory: 8 GB
  • Graphics Card: NVIDIA GeForce GTX 460, ATI Radeon HD 4850, or Intel HD Graphics 4400
  • DirectX: Version 11 compatible
  • Network: Broadband Internet connection
  • Hard Drive: At least 50 GB of available space

Recommended Requirements:

  • System Type: 64-bit
  • OS: Windows 10
  • CPU: Intel 13 6300T or equivalent
  • Memory: 8 GB
  • Graphics Card: NVIDIA GeForce GTX 670 or AMD Radeon R9270X
  • DirectX: DirectX 12 compatible
  • Network: Broadband Internet connection

Solution 2: Run FIFA as an Administrator

Running the game with administrator privileges can help you to resolve the FIFA 19 crashing at the loading screen issue. Here’s how to do so:

  1. Locate your game’s icon on your desktop and right-click on it.
  2. Select “Properties” and then open the “Compatibility” tab.
  3. Check the “Run this program as an administrator” option, and then click Apply > OK.

Relaunch FIFA 19 and check if it crashes at the start or if the DirectX errors pop up.

Solution 3: Set All In-Game Settings to Low

Adjusting the graphics settings in the game to high can put a lot of stress on your GPU and cause the crash issues. Check if the in-game settings are set to high. If they are, change them to low to reduce the stress on your GPU so that it can support your game with ease. Likewise, go to your GPU Control Panel and select the high performance preset instead of the high quality preset.

How to Fix the DXGI_ERROR_DEVICE_HUNG Issue in FIFA 19

Solution 1: Check if the CPU Is Overclocked

Overclocking your CPU overworks the machine and is likely to crash your game and other applications and cause the DXGI_ERROR_DEVICE_HUNG error. To resolve the issue, try restoring your CPU’s clock speed to its factory defaults. Once you’re done, reboot your system and relaunch the game to check if it now runs without issues.

If this fix fails, try the next solution below.

Solution 2: Update Your Device’s Graphics Card Driver

If your graphics card driver is missing, outdated or incompatible with your system, it can trigger the DXGI_ERROR_DEVICE_HUNG issue in FIFA 19. The only solution is to install the latest graphics card driver version.

Updating your drivers can be done manually or automatically.

Option 1: Manually Update Your Graphics Card Driver

First, you need to identify the type of graphics card driver that your PC uses. Next, check the driver version and model listed on your PC and then head on to your graphics card driver manufacturer’s website, where you’ll download the latest versions. As you can see, this method can be quite complicated and requires some level of skill.

Option 2: Automatically Update Your Graphics Card Driver

If you’re not tech-savvy or simply lack the time to go through all the hassle of manually updating your drivers, why not install Auslogics Driver Updater and let it do all the hard work for you? This is a dedicated tool that automatically updates all the device drivers installed on your PC without requiring much input from you.

Since problems can spring out of nowhere when new updates are installed, Auslogics Driver Updater backs up your old drivers, making it easy for you to restore them in case the need arises. Plus, you can schedule the drivers to be updated at certain intervals to ensure that your PC’s performance is smooth.

Solution 3: Switch Back to DirectX 11

If installing the latest video card drivers doesn’t fix the issue, try switching back from DirectX 12 to DirectX 11. To do so, follow these steps:

  1. Launch FIFA 19 and open “Settings”.
  2. Find “DirectX” and check if it is set as “Auto” or “12.0”. If it is, set it to “11.0”.
  3. Save the changes and restart the game.

If the DirectX errors were caused by DirectX 12, switching back to DirectX 11 should resolve the issues.

Solution 4: Update Windows

Windows updates are released periodically, and with each update, there are improvements and patches to certain bugs. Among other things, Windows updates install the latest DirectX version, especially on Windows 8 and Windows 10 PCs.

Therefore, be sure to always keep your Windows up to date to avoid certain DirectX errors, such as the DXGI_ERROR_DEVICE_HUNG error and the FIFA 19 DirectX error (DXGI_ERROR_DEVICE_REMOVED).

To check for updates:

  1. Simply go to “Start”, and open Settings > Update & Security > Windows Update.
  2. Click the “Check for updates” button and let Windows search for the latest updates and automatically install them on your PC.

That’s all. Please let us know if the solutions worked for you by commenting below.

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