How to fix getn62.sys blue screen errors on Windows 10?

August 23, 2018 |

greater than 8 minutes

Files with the .sys extension are standard system files that exist in the Windows operating system environment. Gentn62.sys is a good example. The “getn” part from the name (Getn62.sys) probably stands for Gigabit Ethernet Adapter. Gentn62.sys is a critical component in the Windows OS as it is a system file. System files often contain essential code that Windows needs to run correctly.

Why do I receive getn62.sys error?

If Windows experiences problems with the file in view, you will see an error message indicating the occurrence of an issue. Some description or explanation might accompany the notification in some cases. In general, a blue screen of death is most likely what you will be dealing with in the vast majority of scenarios.

Blue screen of death errors are STOP errors that Windows displays when it encounters a grave problem from which it cannot recover. The issue is typically severe in that your system has suffered a crash, and Windows has determined that it is at a condition where it is no longer safe for it to operate.

Most BSOD errors have something to do with system files or critical drivers. The point here being that Getn62.sys is a system file. System files, due to their nature, are run in the kernel mode where components have the highest privileges or powers on the Windows OS. Therefore, it is only logical that problems with them can result in fatal errors or severe loss of data.

Major causes of getn62.sys errors

Problems involving the getn62.sys file might appear due to a diverse range of causes. The events leading up to the occurrence of the crash and the influences involved in bringing about the damage vary strongly enough. Nevertheless, we had to come up with a list of possible causes:

  1. Problems involving critical drivers: Installation of wrong or incompatible drivers, corruption in the software of drivers, and so on.
  2. Alteration or deletion of essential entries in the system registry.
  3. Damage resulting from the attacks of viruses and malware.
  4. Issues leading to the corruption or damage of general system files or loss of such items.
  5. Hardware failure: The hard disk and the RAM are the hardware components involved in the vast majority of the rare events defined by a blue screen of death error if hardware parts have something to do with the problem at all.

Some examples of the getn62.sys error messages

We earlier established that some clues might accompany some form of errors. Well, specific STOP codes are known to accompany the blue screen of death errors. These codes typically define an error, so users can use them to obtain more information about the crash that occurred. Here are some examples of the codes we know about for the getn62. Sys blue screen of death error messages:

  • Error message description: PAGE_FAULT_IN_NONPAGED_AREA

STOP code: 0×00000050 getn62.sys.

  • Error message description: NTFS_FILE_SYSTEM

STOP code: 0×00000024 getn62.sys.

  • Error message description: DRIVER_IRQL_NOT_LESS_OR_EQUAL

STOP code: 0×000000D1 getn62.sys.

  • Error message description: SYSTEM_SERVICE_EXCEPTION

STOP code: 0×0000003B getn62.sys

You might have seen one of the STOP codes or error message descriptions from the list above on the blue screen when you encountered the problem. Or perhaps, we failed to include the one you saw. It happens. After all, there are numerous STOP codes.

Since we have provided you with a crash course on the getn62.sys file, a basic understanding of blue screen of deaths, the causes of problems involving the file in view, and the forms of errors associated with it, we can now move on to show you how to get rid of getn62.sys error messages. The main part of the guide is all about this, anyway.

How to fix getn62.sys error on Windows 10, Windows 8.1 and Windows 7?

To increase the chances of you being successful, we recommend that you start with the first fix on the list. If the first one fails to work for you, you are free to scroll down and go through the rest of the solutions in the order they are listed.

  1. Perform an intensive scan for viruses and malware:

This procedure being the first on the list should be no surprise as we earlier stated that sometimes the activities of malicious programs have something to do with getn62.sys blue screen of death errors. Furthermore, it is a good start as you would want to avoid executing fixes for things are not responsible for your problem.

Viruses and malware do many things to damage your computer. They often modify settings and configurations for many programs, delete or alter the content of important system files, and so on. Surely, you can see how these things result in blue screen of death errors like the one involving the getn62.sys file.

Well, the operations involved in the search for viruses and malware are relatively harmless. In fact, most security experts advise that you do a regular scan for threats on your system. Follow these instructions:

  • Open your antivirus application. We expect that you have one running as your primary security program. After the required program window opens, navigate through the necessary options to reach the scan menu.
  • Go with the Full or Complete scan option or anything similar. Ensure that your antivirus checks every folder and probes every file on your computer to identify threats. The scan might take a while due to the sheer volume of tasks involved given the number of folders and files your antivirus has to go through.
  • After the scan is complete, quarantine any suspicious item that was identified. Delete it directly if you prefer to do away with it entirely at once. Restart your system after the removal of the threats.

If you do not have an antivirus running, then it might hurt you to know that there is a good chance that your current problem involving the getn62.sys file might be a consequence of you failing to provide credible protection for your PC. You know what to do to make things right.

If you performed a scan with your antivirus or security program but got nowhere with the detection of harmful items, then you can download and run Auslogics Anti-Malware to verify further that things are in order. You can use the recommended program to perform another scan, and this way, the probability of you detecting threats increases to your advantage.


Run a thorough scan to get rid of malware.

  1. Reregister the affected file:

If you performed several tests to detect threats that are harming your PC but found nothing, then your computer is probably not in danger. Or perhaps you saw some dangerous items, got rid of them, but the problem involving the getn62.sys file persists.

In either of the scenario described, reregistering the affected file is a good move because it fixes the inconsistencies in the registry that might have prevented it from doing its job correctly ( and this event might have resulted in the blue screen of death error you encountered). Follow these instructions to reregister the getn62.sys file:

  • First, you must open an elevated Command Prompt window because you need almost all the powers and permissions available.

If you have a system running Windows 10 or Windows 8.1, you can open the required app this way: Press (and hold) the Windows button on your keyboard, then tap the letter X key to see the Power User menu consisting of some programs and options. Select Command Prompt (admin). A small dialog box from User Account Control might come up to get confirmation for your action. Click on the Yes button there to confirm and continue.

If your PC runs Windows 7 instead, then these steps are for you: Press the Windows button on your keyboard or click on the Windows Start icon always visible on your desktop screen. Input the following code into the text field to do a quick search: cmd

Right-click on the result you see (usually Command Prompt), then select Run as administrator from the short menu list that appears. If User Account Control seeks confirmation for your action by displaying a dialog box, you must click on the Yes button there to continue.

  • At this stage, we expect that you have the Administrator: Command Prompt window up and running. Input the following code into the field present: regsvr32 [full path of the getn62.sys file]

In case you are wondering what the full path of the getn62.sys file looks like, here is an example for you to peruse:  C: \ Windows \ System32 \ example.dll

So, the code will be something like this: regsvr32 C:\Windows\System32\example.dll

  • Hit the Enter button on your keyboard to force the execution of the inputted code. If everything went well, you would see a message stating that the file in view was registered successfully.
  • Close all the program windows you opened. Reboot your PC. After your system restarts and Windows settles down, you must repeat the operations that resulted in the getn62.sys blue screen of death error message to find out if the problem is still active. Continue to the next fix if you realize nothing has changed.
  1. Run the System File Checker (SFC) utility:

In this procedure, you are going to use the SFC tool to check for and resolve corruption in critical files. The System File Checker tool is one of the most useful utilities in Windows that users can employ in times of trouble to scan for corrupted files and replace or repair the damaged items. Follow these instructions to run it:

  • Open a Command Prompt window with administrative privileges or powers. We provided instructions on doing this earlier. You will find them in the first step in the previous fix for users with systems running Windows 10, Windows 8.1 or Windows 7.
  • After the Administrator: Command Prompt window comes up on your screen, you must input the following code and tap the Enter button on your keyboard once you are done to run it at once: sfc /scannow.

Wait until the verification process is complete.

  • The operation might take a while, so you must be patient enough to wait while the System File Checker tool scans through your essential files to identify the corrupted or missing items and replaces or repairs the broken stuff.

Other things to try to resolve getn62.sys blue screen of death error messages and problems on Windows 10, Windows 8.1, and Windows 7

We believe that the first set of fixes we provided will be enough to tackle the problem for most users. However, we have taken into account the rare scenarios where users have gone through the detailed solutions, but their issues ended up persisting all the same, and thus, we have included this list of other things to try in fewer details, though:

  1. Download and install all Windows updates:

It is common knowledge that Microsoft provides Windows updates for users to download and install for their own good. Therefore, there is a good chance that the patches or fixes you need (for the bug or issues resulting in problems involving the getn62.sys file) have been included in a specific series of Windows updates. You will do well to check for and install every available update.

  1. Use System Restore:

If you feel some of your actions (or the operations carried out) on your PC lead to the blue screen of death error messages (affecting the getn62.sys file), then a restoration of your system to an earlier state is your best bet in resolving the problem at hand.

With the help of System Restore, you can take your system back in time, literally, to the state where issues are absent. All you have to do is ensure you go back far enough to a period where the events leading to the problem cannot take place (or where the conditions that gave rise to it are non-existent).

  1. Test for faults in hardware:

We placed this relatively harmless procedure so low in the list of fixes because we knew that the chances of hardware failure being the cause of issues involving the getn62.file are low. However, if you tried almost every solution in the book but your problem appears unresolvable, then it is time you examined your hardware.

Test your hard drive and RAM. You can use the built-in tools on Windows to do the job, but you will have to perform other extensive tests to confirm your results. If the results are consistently positive in proving that a hardware part is damaged, you must replace the broken component.

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