Troubleshooting error 0x80070035 in Windows Internal Network

By ivan.diskin | January 3, 2019 |

greater than 11 minutes

Users sometimes configure some Windows devices to share a single network. This way, the computers involved get to transfer files and data between each other without the need for cables or wired connections.

If you are on this page, we have to assume you encountered some problems while trying to set up the network. You probably saw an error message like this:

Error code: 0x80070035. The network path was not found

What is error code 0x80070035?

0x80070035 is the unique code associated with problems that affect the Windows Internal Network (especially issues encountered during its setup). The error has been known to show up on versions of Windows as far back as Windows 7.

The error probably came up to inform you that your computer had failed to access the network resources. The error is complicated in that your PC might retain the ability to ping the resource, which means that the resource is somehow online or active. In other words, your system can actually access it (even if the description of the error message says otherwise).

It is relatively difficult to figure out why precisely the error came up. On most devices, the issue typically has something to do with antiviruses or firewalls blocking the needed resource. Bugs in the Windows operating system environment might also be responsible.

Well, we have reviewed enough information on the error in view. It is time we moved on to show you how to resolve the problem that brought you here.

How to fix error code 0x80070035 on Windows 10?

We recommend you begin your troubleshooting operations with the first fix on the list. If it fails to do enough to solve your problem, you have to move on to the next solution. You will do well to continue in this path until you stumble on the fix that delivers the result your PC needs.

  1. Check the TCP/IP NetBIOS Helper service:

Any internal network relies on the TCP/IP NetBIOS Helper service. In other words, the service in view must be running in the background at all times. Otherwise, the network will struggle to function as it is designed to on Windows.

In theory, the TCP/IP NetBIOS Helper service is programmed to always run on Windows (without any input from users), but in recent times, we have come to realize that specific Windows updates break the service (or disrupt its operations).

Given all that has been said, it is imperative that you check and ensure that the TCP/IP NetBIOS Helper service is active. Go through the steps below:

  • Press the Windows button on your PC’s keyword (alternatively, you can click on the Windows Start icon that is always visible on your desktop screen). Type in the following keyword into the text field available (start typing even if the text field is not visible):services

From the list of results you see, click on Services (to launch the program).

  • Go through the list of services on the Services window and locate the TCP/IP NetBIOS Helper service. You have to right-click on it (to see some options), then click on Properties to continue.
  • We believe you ended up on the General tab on the Properties window. Click on the drop-down menu for Startup type to see some options. Choose Automatic, then click on the OK button. Windows will save the changes you just made.
  • Close the program windows you opened, then restart your PC. Check if the issues affecting the Windows Internal Network on your device are still there.
  1. Enable NetBIOS:

Perhaps, you might have more success dealing with your network problem by favoring NetBIOS over TCP. The appearance of Error 0x80070035 is sometimes a consequence resulting from the inactivity of NetBIOS.

Here, you are going to enable the feature outright and give it as much power as necessary to ensure it does its job without interference from other functionalities. See the instructions below:

  • First, you have to launch the Run program. You can do it this way: Press the Windows button on your PC’s keyboard (and hold it), then give the letter R key a tap. On the small Run program window, you should see a text field where you have to type in the following code:NCPA.CPL

Tap the Enter key. Windows will run the code, and the Network Connections program window will come up.

  • Now, you must right-click on your default network. Some options will show up from which you must click on Properties.
  • On the WIFI Properties window, you will see a list of items from which you must locate Internet Protocol Version 4 (TCP/IPv4), then click on it to highlight it. Click on the Properties button below the list.
  • The Internet Protocol Version 4 (TCP/IPv4) Properties window should be up on your screen by now. There, you have to click on the Advanced button (close to the bottom of the window).
  • On the Advanced TCP/IP settings window, you must navigate to the WINS tab (by clicking on it). There, you should see Enable NetBIOS over TCP/IP. Select this option (by clicking on its radio button).
  • Click on the OK button; you have finished making the needed changes. Restart your PC and see if the problem defined by Error 0x80070035 persists.
  1. Disable the firewalls in use on your computer:

If your connection struggles persist even after you carried out the operations described in the previous solutions, you have to disable the firewalls operating on your PC. We earlier established that firewalls are sometimes responsible for network issues (since they often block essential resources), and now, it is time you took action against them.

Firewalls are supposed to provide you with an extra layer of protection against threats by preventing malicious programs from using your internet connectivity. However, if they are interfering with your network connections to cause issues, their usage becomes counterproductive.

If you use the firewall provided by a third-party app, you have to navigate through the appropriate menus to enter its setting or configuration panel and disable the firewall. If you use the built-in Windows firewall, you can go through the steps below to disable it:

  • First, you have to open the Control Panel app. Press (and hold) the Windows button on your keyboard. Now, continue by giving the letter I key a tap. Click on Control Panel.
  • From the menus or utilities present on the Control Panel program window, you must click on System and Security. On the next screen, click on Windows Firewall.

(Note: If Windows Firewall is listed as an option on the main Control Panel screen, you can click on it to get to your destination directly)

  • At this point, you should be on the Windows Firewall screen, where a couple of options are listed on the left pane. Click on Turn Windows Firewall on or off.
  • Click on Turn off Windows Firewall. Close all programs and restart your computer. After the reboot, you must verify that the problem associated with Error 0x80070035 has been resolved.
  1. Disable your antivirus:

Besides firewalls, antiviruses are also programs equipped with network-blocking capabilities. Perhaps, the antivirus on your computer (or a similar security program) is continuously blocking essential system resources, which results in Error 0x80070035 coming up to inform you of the problem.

You have to disable your antivirus to stop it from causing issues. Your antivirus might be one of the most important programs on your PC, but if it has something to do with the problems affecting the Windows Internal Network, you can easily justify your move against it.

Go through the steps below:

  • If your antivirus app icon is present on the taskbar on your desktop screen, we recommend you right-click on it to see some options. If you are lucky, you might find a quick disable option on the list. In that case, you have to click on it to use it.

If no option on the list allows you to disable on your antivirus, you have to open its app and enter its settings menu. There, you should find a switch or button that renders your antivirus inactive for the time being.

  • Once you have successfully disabled your antivirus, you must move on to check if the operations involving the troubled network now run smoothly. We recommend you do your best to trigger Error 0x80070035 and see what happens.

If you notice improvements (with the error refusing to show up regardless of your efforts to trigger it), you have more or less verified that your antivirus played a role in causing the network issues you struggled with earlier. In that case, it appears your antivirus must remain inactive for you not to encounter any problem with the Windows Internal Network.

You still have an important decision to make at this point. Since your antivirus is no longer functioning, your system is vulnerable to threats. Considerable risks are in play. To this end, you have to get rid of your current antivirus by uninstalling it. Furthermore, you must replace it with another security program.

Considering the reason you had to do away with your antivirus, the new security program must not interfere with the network operations on your device while it does its job to protect your system. In this regards, Auslogics Anti-Malware is an excellent fit.

The recommended program differs from the typical antivirus in that it is capable of running on computers alongside other security programs without complications. In absolute terms, it is unlikely to interfere with things it has no business disturbing (your network operations, for example).

  1. Reinstall your network adapters:

If at this stage you are still struggling to resolve Error 0x80070035, you have to start considering the chances of the problem having something to do with your network adapter drivers. After all, drivers control and manage all the operations involving the hardware components on your computer.

If any of the network adapter drivers is faulty, damaged, or corrupted, the components of the Windows Internal Network will struggle to function, and this probably triggers Error 0x80070035.

To fix the adapter-related problems, you are going to reinstall the drivers involved. Reinstallation of drivers is an operation known to force sufficient changes that eliminate software issues affecting them. Go through these steps to do the job:

  • First, you have to launch the Device Manager app. You can do this by right-clicking on the Windows Start icon that is always present on your desktop screen to see some options, then clicking on Device Manager.
  • On the Device Manager program window, Windows will display the drivers on your system grouped into categories. Go through the items there and locate Network Adapters. Click on it to select it.
  • Now, click on View (an option close to the top of the window). Click on Show hidden devices. Go through the list of devices under Network Adapter. To uninstall a driver, all you have to do is right-click on it, then select the Uninstall device option.

A small window or dialog box might show up to get confirmation for the operation. Click on the Uninstall button there again, and Windows will proceed with things.

Perform this operation on all the device drivers listed under the Network Adapter category (uninstall every driver you see there).

  • Close the Device Manager app, then restart your PC. After your computer reboots, Windows will automatically realize that some drivers are missing, and your system will install the needed software. At the end of it all, you must check if the network issues have been fixed.
  1. Alter your network settings:

Some users reported that they had managed to resolve the issue defined by Error 0x80070035 on their devices by altering a specific parameter in their network configuration. We are going to guide you to carry out the same operation. Check out the steps below:

  • First, you have to launch the Run app. The instructions on doing this will be omitted here since we provided them earlier in the first step of the second fix. Scroll up if you have to see them again. This time, into the text field available on the small Run program window, you have to type in the following code:secpol.msc

Hit the Enter key.

  • Starting from the list present on the left pane on the Local Group Policy Editor program window, you must navigate through the following items:Local Policies > Security Options
  • On the right pane of your current window, you should see a list of policies. Check for Network security: LAN Manager authentication level. Double-click on it to continue. The Properties window for the selected policy should come up.
  • Click on the drop-down menu there to view the available options. Choose Send LM & NTLM-use NTLMv2 session security if negotiated. Click on the Apply button, then click on the OK button to round up things.
  • Restart your PC and observe for any changes in your network operations.
  1. Fix the problem involving credentials:

Here, we have to assume that the network issues have something to do with incorrect or invalid credentials. Perhaps, the details that were supposed to be used to access the location are no longer available. Hence, Windows failed to find the network path. In that case, all you have to do to resolve the problem is input the appropriate details and log in.

Follow these instructions:

  • First, you need to get the Control Panel app up and running. We provided instructions on performing this particular step earlier, so we do not have repeat things here.
  • This time, after the Control Panel program window shows up, you have to type in the following keyword into the text field (close to the right corner of the window) to do a quick search: credential
  • From the list of results displayed, you must click on Credential Manager. On the Manage your credentials screen, you have to click on Windows Credentials, then click on the Add a Windows Credential link.
  • Now, you will see text fields where you get to input the username and the password for each machine connected to the network. Click on the OK button to save the data once you are done inputting the necessary details.

Go through the steps above and perform the same operation on the other PCs connected to your computer. Once you complete the job involving the credentials, you have to reattempt connecting the machines again and see how things go.

  1. Turn on Network Discovery:

Perhaps, Network Discovery capabilities might go a long way in resolving your network connection struggles with regards to Error 0x80070035. The parameter in view tends to improve your PC’s visibility to other computers in the shared network (and enhance other machines’ visibility to help your device).

Go through the steps below to turn on Network Discovery on Windows:

Here again, you must open the Control Panel app. You should be familiar with the instructions involved in doing this by now. This time, after the Control Panel program window comes up on your computer’s screen, you must go through the available menus and select Network and Internet.

  • From the options available under the selected menu, click on View network status and tasks. You should end up on the Network and Sharing Center screen. There, you have to check the list on the left pane; click on the Change Advanced sharing settings.
  • Now, you must click on the radio button for Turn on Network discovery. Go a step further by ticking the checkbox for Turn on automatic setup of connected devices (if this option is yet to be selected).
  • Close the Control Panel app, then reboot Windows. After your system restarts, you must find out what effect this operation has had on your network problems.

Other things you could try to fix network issues defined by Error 0x80070035 on Windows devices

If you are yet to resolve your network problems, you can do worse than ignore this additional list of solutions (even if they are in fewer details).

  1. Reset Windows Update components:

Windows Update components make up the fundamental processes involved in the downloading and installation of Windows updates. Perhaps, a specific element is broken or struggling to function, which means Windows Update operations are put on hold. In that case, a reset of the components involved should do you a lot of good (hopefully enough to get rid of the problem associated with Error 0x80070035).

  1. Reset your network parameters (TCP/IP):

Perhaps, Error 0x80070035 has something to do with inconsistencies in your network configuration. To fix the problem in view, you have to launch an elevated Command Prompt window (one with the necessary administrative privileges), execute the necessary commands, then restart your computer and see if things improve.

  1. Runs scans using the SFC and DISM tools and fix other problems affecting Windows Update:

Here, we want you to use the SFC (System File Checker) and DISM (Deployment Image Servicing and Management) tools to fix corruption in system files. To resolve other issues affecting Windows Update, you have to run the Windows Update troubleshooter and whitelist Windows Update servers. Hopefully, one of these operations will deliver the breakthrough that eliminates Error 0x80070035.

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