How to fix Edge closing after opening on Windows 10?

September 26, 2018 |

greater than 5 minutes

One of the new features that Windows 10 has brought into our lives is the new Edge browser. And although it’s a huge step up from Explorer, it’s still far from perfect. For example, some users have reported that Microsoft Edge will close immediately after opening. This can be very frustrating and will undoubtedly lead to loosing precious time.

In this article, we will suggest possible fixes for the “Microsoft Edge crashes” issue, and also, we will show you how to repair Microsoft Edge when it keeps freezing. There are many reasons why this may be happening.

If your Microsoft Edge closes immediately after opening, this can signify problems with the browser itself or some compatibility issues. It’s likely that your screen will then display some kind of error message. Other symptoms of the issue may include crashes and freezing of Microsoft Edge.  If you have any of these symptoms on your device, read below for solutions on how to fix Microsoft Edge that keeps crashing or freezing.

So, what if Microsoft Edge opens and closes immediately?

Here is a list of possible solutions you might want to start with. Given that the issue is extremely annoying, you will want to make sure that you’ve tried all the possible fixes and finally discovered the culprit of this problem:

  • you can set a custom start page
  • you can turn on Windows Firewall
  • you can delete your browser history
  • you can edit your computer’s registry
  • you can create a new user account
  • you can use PowerShell to troubleshoot this issue
  • you can change the security permissions
  • you can install the latest updates to your computer

As you can see, you have a lot of options. Below you will find detailed instructions for troubleshooting the ‘Microsoft Edge crashes after opening a new tab’ error:

Solution 1. Customise your start page

Some users report that after tweaking the start page, they were able to use Microsoft Edge without any problems. But how do you do that if the application keeps crashing? Read below for an easy workaround:

  • Step 1. Disable your internet connection.
  • Step 2. Start Microsoft Edge.
  • Step 3. Click on the Menu button in the top right corner of the browser.
  • Step 4. Scroll down to Settings.
  • Step 5. Under Open with, choose A specific page or pages and then Custom.
  • Step 6. Type in the address of the page you want to start with.
  • Step 7. Reconnect your computer to the internet and restart Microsoft Edge. The issue should now be resolved.

Solution 2. Enable Windows Firewall

The Edge browser may be crashing as a simple precaution as your system is trying to compensate for the Firewall not working. If you enable the Windows Firewall, however, the issue will not bother you anymore. Here’s how you can do that:

  • Step 1. Use the Win key +S shortcut and type in ‘firewall’.
  • Step 2. Open Windows Firewall.
  • Step 3. Find the link on the left pane that says, “Turn Windows Firewall on or off”, and click on it.
  • Step 4. Select the “Turn on Windows Firewall” for both Public and Private network settings.
  • Step 5. Make sure to click OK in order to save the changes that you’ve made. Your issue should now be resolved.

Solution 3. Clean your browser history

This simple fix could help you get rid of the Edge crashing problem, some users say. See if you are one of the lucky ones by following the steps below:

  • Step 1. Access Settings in Edge.
  • Step 2. Go to the Clear browsing data section and choose what you want to get rid of.
  • Step 3. It’s a good idea to regularly clean your browsing history, cookies, and cached data.
  • Step 4. Restart Edge and see if the problem persists.

Solution 4. Editing the registry on your computer is a task that should not be taken lightly

If you are not confident that you can keep to these instructions, better ask someone who has technical experience to help you. To edit your registry, use these instructions:

  • Step 1. Use the Win key + R shortcut.
  • Step 2. Type in ‘regedit’ and hit Enter.
  • Step 3. In the left pane, navigate to this key:

HKEY_CURRENT_USERSoftwareClassesLocal SettingsSoftwareMicrosoftWindowsCurrentVersionAppContainerStoragemicrosoft.microsoftedge_8wekyb3d8bbwe

  • Step 4. Once you’ve located the appropriate folder, right-click on it and select Permissions from the drop-down menu.
  • Step 5. Access Group or user names and select Account Unknown (S-1-15-3-3624051433…), and then check the Allow box that corresponds to Full Control.
  • Step 6. Don’t forget to save the changes by clicking Apply and OK. Your issue should be resolved, restart Edge to see if it worked.

Solution 5. Creating a new user account can resolve the issue with your Edge freezing and crashing

Here is what you need to do:

  • Step 1. Open the Settings app and navigate to the Account section.
  • Step 2. Once there, use the Family & other users tab.
  • Step 3. Click on the plus sign that corresponds to “Add someone else to this PC”.
  • Step 4. The system will now ask for the Windows sign-in information. But you can opt for “I don’t have this person’s sign-in information” to skip this part.
  • Step 5. Next, proceed to add a new user without a Microsoft account.
  • Step 6. Enter a username and password for this new user. Click Next.
  • Step 7. After you have completed creating a new user profile, switch to it and use your Microsoft Edge. If everything works fine, you can transfer your personal files to this new account and maintain it as your main account.

Solution 6. You can use PowerShell to troubleshoot the issue with Windows Edge

  • Step 1. Use the Win key and R, type in ‘%localappdata%’ and hit Enter.
  • Step 2. Enter the Packages folder and delete a folder that has this name:

Microsoft.MicrosoftEdge_8wekyb3d8bbwe

  • Step 3. Now, use the Win key + S shortcut and look for PowerShell. Right-click on the corresponding option and select Run as administrator.
  • Step 4. Copy and paste this command into PowerShell, then hit Enter:

Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register“$($_.InstallLocation)AppXManifest.xml” -Verbose}

  • Step 5. Close PowerShell and restart your PC.

Solution 7. You can change your security settings

Some reports show that Microsoft Edge could be closing because the WER folder doesn’t have the permissions needed to function properly. Here is how you can fix this issue:

  • Step 1. Open the AppDataLocal folder (see the instructions in the previous solution, under Step 1).
  • Step 2. Enter the MicrosoftWindows folder. Navigate to the WER folder and right-click the icon.
  • Step 3. In the drop-down menu, select Properties.
  • Step 4. Then, go to the Security tab and click the button that is called “Edit”.
  • Step 5. There, you will have Application Packages for the user, select them.
  • Step 6. Check the Read & Execute, List folder contents and Read options. They should all correspond to the “Allow” column.
  • Step 7. Click Apply and OK to save the changes.

Solution 8. Install the latest updates

The issue you are experiencing can stem from some compatibility issues with your device and the operating system, so make sure that you have installed all the available updates.

In order to work more efficiently, you might need to invest in Auslogics BoostSpeed, a tool that will help eliminate unimportant tasks and will provide you with opportunities for more efficient work by boosting the overall speed of your device.  Hopefully, this guide was helpful to you in finding a way on how to repair Microsoft Edge when it keeps freezing and you were able to resolve it.

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