{"id":5256,"date":"2020-01-03T11:28:07","date_gmt":"2020-01-03T11:28:07","guid":{"rendered":"https:\/\/www.fileinspect.com\/blog\/?p=5256"},"modified":"2020-01-03T15:39:58","modified_gmt":"2020-01-03T15:39:58","slug":"fix-asus-smart-gesture-not-working","status":"publish","type":"post","link":"https:\/\/www.fileinspect.com\/blog\/fix-asus-smart-gesture-not-working\/","title":{"rendered":"How to fix Asus Smart Gesture not working?"},"content":{"rendered":"

Having trouble with the Asus Smart Gesture feature on your Asus laptop? This seems to be a common problem for users who upgraded to Windows 10 from a previous Windows version. Users reported that the issue started with the Windows 10 Anniversary Update, which somehow affected the touchpad. Considering the convenience of using the Asus Smart Gesture feature, it can be quite annoying when it suddenly stops working. If you\u2019re using an Asus laptop and wondering what happened, here’s the ultimate guide to fixing the \u2018ASUS Smart Gesture Not Working’ issue on your device.<\/p>\n

What Is ASUS Smart Gesture?<\/h2>\n

ASUS Smart Gesture is a touchpad driver utility developed for ASUS laptops to increase the user\u2019s experience and productivity. Among other features, the Smart touchpad supports the Multi-finger gesture. It identifies certain gestures made by the fingers, and each gesture triggers a certain action on the PC. For instance, sliding the touchpad with the two-finger gesture moves pages.<\/p>\n

Why Am I Getting the \u2018ASUS Smart Gesture Not Working\u2019 Issue?<\/h2>\n

The new Windows 10 operating system works differently than the previous Windows versions. One major difference is that Windows 10 automatically updates your existing devices by installing generic drivers. This might lead to incompatibility issues and explain why the ASUS Smart Gesture software stops working immediately after upgrading to Windows 10. To fix it, you may be forced to reinstall not only the ASUS Smart Gesture driver but any other device driver that\u2019s having issues.<\/p>\n

Oddly enough, in some scenarios, you can’t install the Asus Smart Gesture driver on your PC. This post explains how to troubleshoot the problem.<\/p>\n

How to Fix the \u2018ASUS Smart Gesture Not Working\u2019 Issue<\/h2>\n

If you’re using a laptop, you understand how important the touchpad is, especially if you don\u2019t have a mouse. If the touchpad fails to work, it becomes almost impossible to operate your device. For this reason, you need to immediately fix the ‘ASUS Smart Gesture Not Working’ error. Here, you\u2019ll find effective solutions to fix the issue.<\/p>\n

Solution 1: Check If Smart Touchpad Is Disabled<\/h2>\n

Start by checking if the touchpad is disabled. Users reported that the new Windows 10 OS automatically disables the Smart touchpad feature. On most ASUS laptops, the F9 key or Fn + F9 combo can be used to enable or disable the touchpad keyboard.<\/p>\n

So, before you try the other troubleshooting steps, it’s worth checking if the feature is disabled. Here are the steps to follow:<\/p>\n

    \n
  1. Go to your taskbar and click on the \u201cShow hidden icons\u201d arrow.<\/li>\n
  2. Right-click \u201cASUS Smart Gesture\u201d and click on \u201cEnable\u201d (if the option is available). You can also use the F9 key or Fn + F9 combination to enable or disable the feature. If you don\u2019t see ASUS Smart Gesture in the notification area, you can enable the feature via the \u201cSettings\u201d app.<\/li>\n
  3. You can achieve this by selecting Start > Settings or by pressing Win + I.<\/li>\n
  4. Select \u201cDevices\u201d and open the \u201cMouse\u201d tab.<\/li>\n
  5. Open the link that says \u201cAdditional mouse options\u201d under \u201cRelated settings\u201d.<\/li>\n
  6. Go to the \u201cTouchpad\u201d or \u201cELAN Touchpad\u201d tab and choose \u201cEnable\u201d.<\/li>\n<\/ol>\n

    If the option is already enabled, then the problem lies elsewhere. In that case, try one of the solutions below.<\/p>\n

    Solution 2: Reset ASUS Smart Gesture<\/h2>\n

    Resetting the software might just work for you. When you reset a program or another piece of software, its settings are reverted to the factory defaults, and this could help fix some software issues.<\/p>\n

    To reset ASUS Smart Gesture, follow the guide below:<\/p>\n

      \n
    1. Click \u201cStart\u201d or press the Windows Key and type \u201cControl Panel\u201d and then hit \u201cEnter\u201d.<\/li>\n
    2. Select \u201cUninstall a program\u201d. If you don\u2019t see that option, change the \u201cView by:\u201d option to \u201cCategory\u201d.<\/li>\n
    3. Locate \u201cASUS Smart Gesture\u201d among the listed programs and features and double-click it.<\/li>\n
    4. Once the \u201cASUS Smart Gesture\u201d screen comes up, click on the \u201cSet all to defaults\u201d button located in the bottom left corner of the screen.<\/li>\n
    5. Restart your laptop and check if the touchpad is working again.<\/li>\n<\/ol>\n

      Solution 3: Repair ASUS Smart Gesture<\/h2>\n

      When you repair a program, Windows checks for any errors in the installation files and tries to replace them with the good ones or tries to repair the registry.<\/p>\n

      To repair ASUS Smart Gesture, follow these steps:<\/p>\n

        \n
      1. Open “Control Panel” as outlined in step 1 above, and right-click \u201cASUS Smart Gesture\u201d.<\/li>\n
      2. Choose \u201cRepair\u201d and wait for the process to finish. Once it’s done, restart your PC and check if the issue has been resolved.<\/li>\n<\/ol>\n

        If the module is still not working, move on to the next solution.<\/p>\n

        Solution 4: Update or Roll Back Your Laptop\u2019s Touchpad Driver<\/h2>\n

        Outdated, wrong or broken drivers are among the common causes of the ‘ASUS Smart Gesture Not Working’ issue in Windows 10. Sometimes, Windows Update installs new software (including driver software) that isn\u2019t compatible with your current devices. This prevents your devices from functioning correctly. If that\u2019s the case, updating or rolling back the ASUS Smart Gesture driver could fix the problem.<\/p>\n

        To update your ASUS Smart Gesture driver:<\/p>\n

          \n
        1. Launch \u201cDevice Manager\u201d (press the Win + S shortcut and type \u201cDevice Manager\u201d (without quotes) and then hit \u201cEnter\u201d). Alternatively, right-click \u201cStart\u201d and choose \u201cDevice Manager\u201d.<\/li>\n
        2. Expand \u201cMouse and other pointing devices\u201d.<\/li>\n
        3. Right-click \u201cSynaptics Pointing Device\u201d (it could be under a different name on your PC), and select \u201cUpdate driver\u201d.<\/li>\n
        4. Select \u201cSearch automatically for updated driver software\u201d. Windows will try to search online for the latest driver and automatically install it on your machine.<\/li>\n<\/ol>\n

          While this process might work, most of the time Windows installs a generic driver that might still be incompatible with your hardware. The other option is to dig through your machine to find the model and version of the driver currently running on your Windows system and then go to the manufacturer\u2019s website to find the latest version. The problem behind trying to manually update your device drivers is that you risk installing the wrong driver version or installing a driver that\u2019s not meant for your system type.<\/p>\n

          Rather than trying your luck, we recommend using a trusted and reliable tool like Auslogics Driver Updater<\/a>. The program is designed to automatically detect the system that you’re currently running and the type of drivers installed. The tool then checks if driver updates are available and shows a detailed report in the \u201cDiagnostics\u201d tab.<\/p>\n

          Auslogics Driver Updater quickly detects missing, old and ignored drivers and gives you the option to update each driver individually or all of them at once. This is a much safer method since the program installs only the latest and official drivers compatible with your operating system.<\/p>\n

          To use Auslogics Driver Updater, follow this simple guide:<\/p>\n

            \n
          1. Download and install Auslogics Driver Updater from the official website.<\/li>\n
          2. The tool will automatically initiate the scanning process. To find out the number of outdated drivers on your PC, go to the \u201cOverview\u201d tab. To get a detailed report on them, open the \u201cDiagnostics\u201d tab.<\/li>\n
          3. In the \u201cDiagnostics\u201d tab, check the boxes next to the drivers that you intend to update (check all of them to update all of your drivers), and click \u201cUpdate all\u201d.<\/li>\n
          4. Restart your device and check if the touchpad is working correctly.<\/li>\n<\/ol>\n

            If it doesn\u2019t, try rolling back its driver to the previous version. To do so, follow the steps below:<\/p>\n

              \n
            1. Right-click \u201cStart\u201d and open \u201cDevice Manager\u201d.<\/li>\n
            2. Expand \u201cMouse and other pointing devices\u201d.<\/li>\n
            3. Right-click your ASUS touchpad and click on \u201cProperties\u201d.<\/li>\n
            4. Open the \u201cDriver\u201d tab, and click the \u201cRoll Back Driver\u201d button. If the option is grayed out, it means there are no recent updates.<\/li>\n<\/ol>\n

              Windows will roll back the touchpad driver to the previous version. Once the process is complete, restart your system to apply the changes. If this fix works, your Smart touchpad should work again.<\/p>\n

              Solution 5: Install the Latest Version of ASUS Smart Gesture<\/h2>\n

              If you recently upgraded to Windows 10 on your ASUS laptop, chances are high that the current version of ASUS Smart Gesture that\u2019s running on your system isn\u2019t compatible with the new Windows 10 OS. To fix it, you need to update ASUS Smart Gesture to the latest available version.<\/p>\n

              To do so, you must uninstall the current version and then download and install the latest version. Here\u2019s how:<\/p>\n

                \n
              1. Press the Win + R keyboard shortcut, type cpl<\/strong> in the \u201cRun\u201d box, and press \u201cEnter\u201d. This operation launches the \u201cPrograms and Features\u201d screen in \u201cControl Panel\u201d.<\/li>\n
              2. Find the \u201cASUS Smart Gesture\u201d feature, right-click on it and then select \u201cUninstall\u201d.<\/li>\n
              3. Now, go to the official ASUS website and download the software. Note that you need to download the correct software that corresponds with your system (that is, either the 32-bit or 64-bit version).<\/li>\n
              4. Once the download is complete, run the installation and check if the process is successful.<\/li>\n
              5. Restart your Windows 10 laptop.<\/li>\n<\/ol>\n

                You should now be able to use Smart Gesture again.<\/p>\n

                What If I Can\u2019t Install Smart Gesture?<\/h2>\n

                Some users encountered a roadblock while trying to reinstall Smart Gesture on their ASUS laptops running Windows 10. Some of the errors reported include:<\/p>\n