How to troubleshoot SYNTP.SYS Blue Screen of Death Error?

By ivan.diskin | October 24, 2018 |

greater than 12 minutes

The Blue Screen of Death error is one of the most popular Windows operating system errors. Most Windows users can testify that they have encountered the error once or twice. Microsoft and other experts are still searching for a permanent solution to this problem. The Blue Screen of Death error can affect computer irrespective of your Windows operating system version. This error is specific for Windows. The BSOD often occurs due to hardware and driver issues. Other minor reasons like software incompatibility can cause BSOD but only temporarily. It does not affect MacOS or Ubuntu.

It is difficult to find a permanent fix for the Blue Screen of Death error because it does not have a specific cause. There are lots of reasons why you can encounter a Blue Screen of Death error.

The Blue Screen of Death occurs because your computer has come across a problem it cannot fix. This causes your PC to crash and restart automatically to prevent further damage to your system. This usually leads to data loss, as programs which are running do not have time to save their data.

Usually, a minidump file is created every time you encounter a Blue Screen of Death. This file contains all the information about the crash which can help you find the fix. This file can be found in the Windows Event Viewer:

  • Click on the Start or Home button and input Event Viewer. Now, select Event Viewer from the list of results.
  • Expand the Windows logs folder and select System.
  • You can now see a list of Events that have occurred on your PC in the right panel. Select the most recent error (i.e., the one at the top of the list), and you will see all the information about the crash.

Also, information about the crash is located on the Blue Screen of Death. But since your PC restarts almost immediately, there is no time to read all the information. You can prevent it from restarting by using the following steps:

  • Click on the File Explorer icon on the taskbar.
  • Now, right-click on This PC and select Properties.
  • Click on Advanced system settings. This will open the System Properties window.
  • Click Settings under the Start and Recovery option. Now, uncheck the Automatically restart box.
  • Now, when you encounter the Blue Screen of Death, your PC won’t automatically restart.

We are going to be talking about one specific type of Blue Screen of Death in this article. By the end of this article, you will know how to fix the syntp.sys error on Windows 10.

What are the reasons for the syntp.sys error?

First, you need to know what SYNTP.SYS is. This is the Synaptics Touchpad driver file. So, if you have an issue with this file, then there is a possibility that you will encounter the syntp.sys error. Also, hardware issues can also cause the error. On the SYNTP.SYS Blue Screen of Death, you may see one of the following messages:

  • STOP 0x0000000A: IRQL_NOT_LESS_EQUAL – SynTP.sys
  • A problem has been detected, and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: SynTP.sys.

We have provided you with some of the fixes for this problem. Make sure you go through all of them until you find the one which works for you.

Table of Contents

  1. Fix Registry files that are associated with the SYNTP.SYS error.
  2. Perform a virus scan of your computer.
  3. Update your touchpad device drivers.
  4. Clear all the junk files from your system using Disk Cleanup Manager.
  5. Restore your PC to an earlier date using System Restore.
  6. Uninstall any newly installed program.
  7. Use the System File Checker to check your system files.
  8. Make sure your operating system is up to date.
  9. Check your hard drive for errors.
  10. Check your Memory for errors.
  11. Troubleshoot the Blue Screen of Death.
  12. Perform a clean boot of your system.

Solution 1. Fix Registry files that are associated with the SYNTP.SYS error.

The Windows Registry contains a blueprint of nearly all files in your PC. It keeps important information about the computer’s settings. It is a very powerful tool, as it allows you to modify Windows settings which are normally non-modifiable within the user interface. Issues with the Windows registry can bring about various errors in your system, including the SYNTP.SYS error.

You can fix the SYNTP.SYS error by making some tweaks in your Windows Registry. We do not advise users to make changes to the Registry without proper guidance. You must be sure of what you are doing before you attempt editing anything in the Registry. This is because any mistake you make while editing the Registry can cause permanent damage to your operating system. That is why we recommend that you use third-party registry editors that will do the job for you.  But if you insist on doing it manually, then you need to create a backup of the registry before attempting to edit it. This will come in handy if you make a mistake while editing. It gives you a chance to restore your Registry. Here is how to create a backup of your Registry:

  • Press the Windows logo key + R on your keyboard to open the Run dialog box.
  • Input regedit in the search area and click OK to open the Registry Editor.
  • Right-click on Computer and select Export. The next window will give you the option to save the file in a location of your choice. Save the file in a secure location. It is saved as a .reg file.
  • Now, you can make changes to the registry without restraints.

Solution 2. Perform a full virus scan of your computer.

Viruses have been known to cause various problems in the Windows operating system. They are a means through which hackers try to gain access to our sensitive information. If a virus affects any SYNTP.SYS-related file, then you will encounter this Blue Screen of Death. To solve this problem, you will need to perform a full system scan of your system. We recommend you to download and install Auslogics Anti-Malware. This tool will eliminate all the viruses which are in your system. It will also prevent any other viruses from getting access to your system files. You will be able to browse the internet free of viruses. Auslogics Anti-Malware augments the security system of your PC. Also, you will be able to schedule regular scans of your computer. The virus definition of this anti-malware is constantly updated.

Solution 3. Update your touchpad device drivers.

One of the main reasons why you are experiencing the SYNTP.SYS Blue Screen of Death is corrupted, missing or outdated drivers. Drivers are very useful for your operating system. They manage the communication between the hardware and the operating system.  To fix this problem, you will need first to uninstall your touchpad driver, using the following steps:

  • Right-click on the Start or Home button and select Device Manager.
  • Now, double-click on Human Interface Devices to expand it.
  • Right-click on HID-compliant touchpad and select Uninstall device.
  • Click OK on the next page and restart your PC.

Once your PC has restarted, Windows will install the device with its default driver. You can now update the driver, using the following methods:

Method 1. Download and install Auslogics Driver Updater

This tool is very effective when updating your drivers. It can update all your drivers in just one click. Auslogics Driver Updater scans your system for outdated drivers and installs their latest versions. You do not have to worry about driver incompatibility. It is very fast and saves you lots of time.

Method 2. Download the drivers from the manufacturer’s site

Another great way to install the latest touchpad drivers is to get them from the manufacturer’s site. The drivers are usually found in the support section of the website. Before you download and install any driver, you need to make sure that it is the correct one for your device. You can do so by checking the properties of the device in Device Manager. Installing a wrong driver for the device can cause more issues in your system. This method can also be time-consuming.

If your computer is using popular drivers like Intel, AMD, or NVIDIA, then you can download a special client. The client will notify you when a driver needs to be updated and where to download it.

Method 3. Download the drivers, using Device Manager

The Device Manager manages all the devices which are attached to your PC. You can also update your drivers from here:

  • Right-click on the Start or Home button and select Device Manager.
  • Double-click on Display adapters to expand it. There, you will see the graphics device installed on your PC.
  • Right-click on it and select Update driver.
  • In the next window, select the option to download it from the internet.
  • Windows will now install the latest driver for your device.

Solution 4. Delete all the junk files from your system using Disk Cleanup Manager.

Junk files accumulate in your system over time and occupy hard drive space which could be used by other programs. These files are also easily corrupted by viruses which can cause diverse effects on your PC, including the SYNTP.SYS Blue Screen of Death. The junk files can also cause the performance of your system to decrease. This is because your system will be using more resources than normal. That is why it is important to delete these files, and here is how:

  • Press the Windows logo key + R on your keyboard to open the Run dialog box.
  • Input cleanmgr in the search area and press Enter. This will open the Disk Cleanup dialog box.
  • Click Clean up system files.
  • Now, check all the boxes under the Files to delete option and click OK.
  • Windows will now clean all the junk files from your system.
  • Once you PC is free from these files, you will notice an increase in performance and the Blue Screen of Death issue will be resolved.

Solution 5. Restore your computer to an earlier date using System Restore.

System Restore is a powerful tool which permits users to revert the state of their computer (system files, Windows Registry, installed apps, and system settings) to a previous point in time. This tool can be used to resolve system errors such as the SYNTP.SYS Blue Screen of Death. It was first introduced in Windows ME and has been included in all subsequent Windows operating systems, except Windows Server. To use the system restore feature, you must have existing restore points. Also, Windows automatically creates restore points when important events occur in your system. Here is how to restore your PC to a previous date:

  • Click on the Start or Home button and input Recovery in the search box. Select Recovery from the list of results.
  • In the Recovery dialog box, click Open System Restore. This will open the System Restore panel. Click Next to proceed.
  • Now, you will see the list of timestamps you can restore your system to. Select a point before you began experiencing the SYNTP.SYS Blue Screen of Death and click Next.
  • Follow the instructions of the wizard to complete the process.

If your system fails to boot into the desktop after your experience the SYNTP.SYS Blue Screen of Death, then you will need to use the System Restore from the Startup repair window. Once your PC has restarted two times, the third time, it will automatically launch System Startup Repair. Navigate to the Choose an option screen.

Now, go to Troubleshoot > Advanced options > System Restore. When the system restore window opens, follow the instructions of the wizard to complete the process.

Solution 6. Uninstall any newly installed program.

If you started experiencing the SYNTP.SYS Blue Screen of Death error after you installed a program, it is best to uninstall the program and check if the issue will be resolved. Here are some instructions to uninstall the program:

  • Click on the Start or Home button and input Control Panel in the search box. Select Control Panel from the list of results.
  • Click Uninstall a program from the available options.
  • You will now see a list of installed programs in your system.
  • Now, navigate to the program you recently installed and select it. Click Uninstall to remove the program from your PC.
  • Once this is done, you need to go into Program Files and delete the remnants of the program. This step will not be necessary if you are using a third-party uninstaller.

Solution 7. Use the System File Checker.

The System File Checker is a Windows tool used to check for issues with your system files. It will check your system files for errors such as SYNTP.SYS Blue Screen of Death and try to repair them. Use the following instructions to use the System File Checker:

  • Right-click on the Start or Home button and select Command Prompt (Admin) to run it as an administrator.
  • When the Command Prompt window opens, input sfc /scannow and press Enter.
  • The System File Checker will begin scanning your system files for errors and fixing them.
  • Once it is done, restart your PC and check if the error has been resolved.

Solution 8. Make sure your operating system is up to date.

Windows updates are an integral part of the Windows operating system. This is how Microsoft adds new features to Windows and also fixes common issues that users encounter frequently. Also, Windows Update installs the latest drivers for your devices. That is why it is advisable to keep your operating system up to date. Here is how to manually initiate the download and installation process:

  • Click on the Start or Home menu and click on the gear icon to open the Settings app.
  • Click Updates and Security from the list of options available.
  • Go to the Windows update tab and click Check for updates.
  • Windows will now search the internet for updates for your system and install them.

Solution 9. Check your hard drive for errors.

Hard drive issues can also cause the SYNTP.SYS Blue Screen of Death. We also recommend that you disconnect other devices connected to your PC via USB.

Windows contains a built-in disk checker that will check your hard disk for errors and try to fix it. Here is how to run the disk checker:

  • Right-click on the Start or Home button and select Command Prompt (Admin) to run it as an administrator.
  • In the Command Prompt Box, input chkdsk /f and press Enter.
  • This tool will start scanning your hard drive for corruption and will fix any errors found.
  • Restart your PC when it is done and check if the error has been resolved.

Solution 10. Check your Memory for errors.

Issues with your RAM can also be the reason you are having the SYNTP.SYS Blue Screen of Death. To fix this problem, you need to use the built-in memory checker. Use the following steps to check your Memory:

  • Click on the Start or Home button and type Memory in the search box. Select Windows Memory Diagnostics from the list of results to open the Windows Memory Diagnostic dialog box.
  • Click Restart now and check for problems. Now, this tool will begin checking your RAM. It will try to fix any issues it finds.
  • If the tool finds any issues, we suggest that you replace the RAM.

Solution 11. Troubleshoot the Blue Screen of Death.

You can also fix the SYNTP.SYS Blue Screen of Death by using the Windows troubleshooter. The Troubleshooter is a built-in tool which is used to fix common Windows errors. It saves you the time to take your computer to a technician.  Here is how to troubleshoot the Blue Screen of Death:

  • Right-click on the Start or Home button and select Settings in the pop-up menu. This will open the Settings app.
  • Click on Update and Security from the list of options available.
  • Select the Troubleshoot tab, and click Blue Screen. Now, select Run the troubleshooter.
  • Windows will try to fix any errors related to BSOD.

Solution 12. Perform a clean boot or your system.

Performing a clean boot can also resolve the SYNTP.SYS Blue Screen of Death. It forces your computer to boot with the minimum resources required to function. The clean boot will disable any program or service which may be causing the SYNTP.SYS Blue Screen of Death. Use the following steps to perform a clean boot:

  • Press the Windows logo key + R on your keyboard to open the Run dialog box.
  • Input msconfig in the search area and press Enter to open the System Configuration window.
  • Go to the General tab, and click Selective startup.
  • Now, Uncheck the Load startup items box.
  • Go to the Services tab, check the Hide all Microsoft services box, then click Disable all.
  • Navigate to the Startup tab and click Open Task Manager to open the Startup tab in Task Manager. Disable all the items on the list.
  • Return to the System Configuration window, and click Apply and OK.
  • Restart your computer and check if the SNTP.SYS Blue Screen of Death has been fixed.
  • If the error is resolved, go back to System Configuration window and re-enable the services one by one until you find the one causing the problem. When you find the culprit, uninstall or disable it permanently.

We hope that this article has helped you to resolve the syntp.sys BSOD on Windows 10. Share it with others who need such information.

We appreciate your ideas and comments, and we are ready to answer all your questions regarding the above topic.

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